Sydney Kordasiewicz
Angola,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Platform Sucess Specialist
Ingram Micro
03.2021 - Current
- Enhanced team productivity by streamlining sales support processes and procedures.
- Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
- Successfully managed multiple projects simultaneously while maintaining attention to detail throughout all tasks.
- Developed SOP's for streamline processes.
- SME in platform systems.
Client Service Representative
Orchard Park Veterinary Medical Center
08.2020 - 03.2021
- Customer Service customer care, problem solved and maintained a positive attitude
- Learned programs- ezyvet, hover.net
- Fast paced, and demanding environment
- Worked fast to check clients and emergency clients in.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
Coach/Receptionist
Tumble Bee Gymnastics
12.2017 - 08.2020
- Developed skills in financial management
- Enhanced team performance by developing and implementing effective coaching strategies.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Scheduled and organized team events cultivate relationships and build rapport.
Marketing Internship
Hilbert College
01.2020 - 05.2020
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
Hostess/Waitress
Turtle Joe’s
05.2018 - 07.2018
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Arby’s Crew Member
Arby’s
08.2015 - 04.2017
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Master of Public Administration -
Hilbert College
05.2022
Bachelor of Science Degree in Business Management -
Hilbert College
05.2020
Liberal Arts and Science Associate Degree -
Erie Community College
05.2018
Skills
- Customer service
- Sales
- Merchandising
- Training
- Organization
- Planning and coordination
- Computer Skills: Microsoft Office, Google G Suite, I-Class
- Customer Relations
Affiliations
- Phi Theta Kappa
- Phi Beta Lambda
- American Society for Public Administration
Awards
- Erie Community College - 3x Dean’s List Certificate of Excellence, 2017-2018
- Hilbert College – Academic Honors, 2019-2020
Timeline
Platform Sucess Specialist
Ingram Micro
03.2021 - Current
Client Service Representative
Orchard Park Veterinary Medical Center
08.2020 - 03.2021
Marketing Internship
Hilbert College
01.2020 - 05.2020
Hostess/Waitress
Turtle Joe’s
05.2018 - 07.2018
Coach/Receptionist
Tumble Bee Gymnastics
12.2017 - 08.2020
Arby’s Crew Member
Arby’s
08.2015 - 04.2017
Master of Public Administration -
Hilbert College
Bachelor of Science Degree in Business Management -
Hilbert College
Liberal Arts and Science Associate Degree -
Erie Community College
Similar Profiles
Yoganand NandakumarYoganand Nandakumar
Principal Infrastructure Engineer at Ingram Micro SSC Pvt LtdPrincipal Infrastructure Engineer at Ingram Micro SSC Pvt Ltd
Alexis TORREZAlexis TORREZ
Chargé de relation commerciale at Ingram Micro FranceChargé de relation commerciale at Ingram Micro France
Lisa McDonaldLisa McDonald
Sr Customer Experience Representative at Ingram MicroSr Customer Experience Representative at Ingram Micro
Jose Ellie LaizJose Ellie Laiz
Senior Associate at Ingram Micro PhilippinesSenior Associate at Ingram Micro Philippines
Tammy MooreTammy Moore
Airport Ops and Ground Operations Supervisor at JetBlueAirport Ops and Ground Operations Supervisor at JetBlue