Sydney Landry
Denver,CO
Summary
Experienced Food and Beverage Supervisor with a strong background in warehouse operations, extensive food service experience, and a proven track record as a shift manager in a restaurant. Demonstrated significant growth as a leader, embracing new responsibilities and expanding skill set in current role. Highly confident in ability to continue evolving and fostering a positive and harmonious work environment. Developed skills in fast-paced warehouse environment, excelling in logistics coordination and team leadership. Expertise in inventory management and process optimization, ensuring smooth and efficient operations. Seeking to transition into new field, leveraging these transferrable skills to drive success and innovation. Experienced with overseeing food and beverage operations, ensuring high-quality service and customer satisfaction. Utilizes leadership skills to train and manage staff, enhancing productivity and morale. Strong understanding of inventory control and cost management, maintaining efficient and profitable operations.
Overview
7
7
years of professional experience
Work History
Food and Beverage Supervisor/Warehouse Supervisor
SSA Group - Denver Zoo
08.2021 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Maintained high levels of accuracy in daily operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Handled day-to-day shipping and receiving overseeing more than 5 orders per day.
Grill Operator, 2nd Shift Assistant Manager, 3rd Shift Supervisor
Lake Charles HWY 14 Waffle House
06.2020 - 07.2021
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- While cooking I was able to maintain food safety standards, maintain a steady pace when completing orders, and communicate with my team using Waffle House terminology
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Distributed food to team members with efficiency in high-volume environment.
- Maximized grill performance through routine maintenance and cleaning procedures.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Prepared average of 75 orders each shift.
Server
Logan's Roadhosue
03.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported needs of 30 - person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Cashier
Market Basket Food Stores
06.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - 2+ years of college courses
McNeese State University
Lake Charles, LA05-2022
High School Diploma -
Lake Charles College Prep
Lake Charles, LA05-2018
Skills
- Objective-Oriented
- Collaborative Team Management
- Effective Time Management
- Stock Management
- Food Safety Compliance
- Routine Maintenance Practices
- Microsoft Office Proficiency
- Effective Communication
- Warehouse operations
- Quick-learning
- Complex Problem-solving
- Customer service focus
Timeline
Food and Beverage Supervisor/Warehouse Supervisor
SSA Group - Denver Zoo
08.2021 - Current
Grill Operator, 2nd Shift Assistant Manager, 3rd Shift Supervisor
Lake Charles HWY 14 Waffle House
06.2020 - 07.2021
Server
Logan's Roadhosue
03.2019 - 03.2020
Cashier
Market Basket Food Stores
06.2018 - 03.2019
No Degree - 2+ years of college courses
McNeese State University
High School Diploma -
Lake Charles College Prep
Similar Profiles
Alysia VogelsongAlysia Vogelsong
Cook at SSA Group, Columbus Zoo and AquariumCook at SSA Group, Columbus Zoo and Aquarium
Alicia MayesAlicia Mayes
Seasonal Retail Sales Associate at SSA Group Buffalo Zoo Gift ShopSeasonal Retail Sales Associate at SSA Group Buffalo Zoo Gift Shop
Chandler MoruaChandler Morua
Lead Operations Manager at The SSA Group, Fort Wayne ZooLead Operations Manager at The SSA Group, Fort Wayne Zoo