Sydney Leverette
Buckley,Washington
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills, and am able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative & Dispatch
Sunstate Equipment Company
08.2021 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and cross selling.
- Facilitated improved communication between our sales team and other departments to ensure an cohesive approach to business growth strategies.
General Manager
McDonald's
01.2020 - 07.2021
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Assistant General Manager
McDonald's
12.2018 - 01.2020
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed budget implementations, employee evaluations, and contract details.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Crew & Shift Lead
McDonald's
04.2014 - 12.2018
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
BBA - Business Administration
Pierce College
Puyallup, WA04.2026
Skills
- Relationship Building
- Persuasive negotiator
- Contract Management
- Interpersonal Communication
- Operations Management
- Proficient in the following: Excel, Microsoft Word, and AS400
- American Sign Language
Timeline
Inside Sales Representative & Dispatch
Sunstate Equipment Company
08.2021 - Current
General Manager
McDonald's
01.2020 - 07.2021
Assistant General Manager
McDonald's
12.2018 - 01.2020
Crew & Shift Lead
McDonald's
04.2014 - 12.2018
BBA - Business Administration
Pierce College