Sydney loc
West Covina,CA
Summary
Adaptable leader with a background in retail management and youth volunteer support. Brings strong communication, teamwork, and organization to every role. Ready to contribute to positive environments, reliable operations, and strong service.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Volunteer
Boys and Girls of Long beach
Long Beach, CA
10.2026 - Current
- Assisted in organizing youth activities at the Boys and Girls Club of Long Beach. at Boys and Girls Club of Long Beach after-school programs.
- Assisted staff with classroom setup, cleanup, and activity preparation.
- Guided children through games, crafts, and team-building exercises.
- Followed directions from supervisors and completed tasks within an appropriate timeframe.
Manager
Ice Bar
West Covina, CA
01.2024 - 08.2025
- Supervised daily store operations and managed employees to ensure efficient workflow and quality customer service.
- Conducted employee interviews, managed the hiring process, and trained all new hires on store procedures and expectations.
- Created and managed weekly employee schedules to maintain appropriate staffing and smooth operations.
- Handled cash management responsibilities, including daily cash reconciliation, bank deposits, and financial transactions.
- Monitored inventory levels, tracked supplies, and assisted with restocking to maintain product availability.
- Assisted with marketing initiatives and promotional activities to increase customer engagement and brand awareness.
- Resolved customer concerns and supported team members to maintain a positive work environment.
Volunteer
Hsi Lai Temple
Hacienda Heights, California
01.2021 - 05.2022
- Supervised and cared for children to ensure a safe, welcoming, and supportive environment.
- Assisted teachers with daily classroom activities, preparation, and organization.
- Provided additional support to teachers and staff by helping with various tasks and responsibilities as needed.
- Engaged with children and encouraged positive behavior, cooperation, and participation in activities.
Education
Bachelor of Science - Criminal Justice
California State University, Long Beach
Long Beach, CA05-2027
High School Diploma -
Walnut High School
Walnut05-2022
Some College (No Degree) - Criminal Justice
Mt. San Antonio College
Walnut, CASkills
- Team leadership
- Employee training
- Problem-solving
- Relationship building
- Verbal and written communication
- Team collaboration
Languages
Vietnamese
Limited
Cantonese
Native/ Bilingual
Timeline
Volunteer
Boys and Girls of Long beach
10.2026 - Current
Manager
Ice Bar
01.2024 - 08.2025
Volunteer
Hsi Lai Temple
01.2021 - 05.2022
Bachelor of Science - Criminal Justice
California State University, Long Beach
High School Diploma -
Walnut High School
Some College (No Degree) - Criminal Justice
Mt. San Antonio College