Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic
Sydney Locke

Sydney Locke

Orlando,FL

Summary

Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop more organizational and leadership skills in Marketing for Seaworld, Aquatica, and the Discovery Cove role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hollister.Co
01.2025 - 06.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.

Cheerleader

University of Central Florida
06.2023 - 01.2025
  • Facilitated team bonding activities to develop rapport and trust among cheerleaders, contributing to improved synchronization during performances.
  • Present positive, professional image of the University of Central Florida and team.
  • Attended all practices on time with positive demeanor and willingness to work hard.
  • Consistently met required practice attendance standards demonstrating commitment to personal growth as well as overall team development.
  • Participated in volunteer work on behalf of the organization engaging with fans, inspiring future cheerleaders, and giving back to the local community.
  • Strengthened community presence by representing the team at various local events like parades, festivals, and charity functions.
  • Upheld high academic standards for student athletes by prioritizing time management skills between schoolwork commitments alongside rigorous practice schedules.

Receptionist

Simply Irresistible
01.2023 - 06.2023
  • Greeted and assisted clients and visitors in a professional, welcoming manner
  • Managed multi-line phone systems: directed calls, took messages, and scheduled appointments through microsoft.
  • Performed data entry, maintained records, and updated client information in databases.
  • Resolved client inquiries and complaints promptly and professionally.
  • Maintained a clean and organized reception area to promote a professional image.

Education

Bachelor - Leadership

University of Central Florida
Orlando, FL
12.2025

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff training and development
  • Goal setting
  • Retail operations
  • Conflict resolution
  • Sales strategies
  • Phone etiquette
  • Cash handling
  • Organizational skills
  • Microsoft experience

Accomplishments

2x Division 1A Game day bronze champion with the University of Central Florida Cheer team.

Certification

  • CPR certified

Additional Information

  • Knows some ASL
  • Graduating 2 years early.
  • Student athlete for both years at UCF.

Timeline

Assistant Manager

Hollister.Co
01.2025 - 06.2025

Cheerleader

University of Central Florida
06.2023 - 01.2025

Receptionist

Simply Irresistible
01.2023 - 06.2023

Bachelor - Leadership

University of Central Florida

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