Sydney Long
Atlanta,GA
Summary
Knowledgeable Data Center Operations Technician
Developed broad range of technical abilities in fast-paced data center environment, focusing on system reliability and operational efficiency. Excel at troubleshooting, server maintenance, and network management.
Overview
4
4
years of professional experience
Work History
Data Center Technician
Flexential
Atlanta, GA
08.2022 - Current
- Support and maintain critical data center infrastructure in a 24/7 production environment.
- Troubleshoot network connectivity issues involving TCP/IP, DNS, DHCP, and VLAN configurations.
- Assist with installation and basic configuration of Fortinet, Cisco, Palo Alto, and other network devices.
- Perform server, switch, router, and firewall deployments and hardware replacements.
- Document incidents, network changes, and configurations to maintain operational accuracy.
- Worked with network and security teams to ensure uptime and SLA compliance.
- Installed and configured servers, network equipment, and storage systems.
Education
Bachelor of Science - Information Technology
Georgia Southern University
Remote05-2027
Skills
Networking: TCP/IP, DNS, DHCP, NAT, VLANs, Subnetting, Routing & Switching, OSI Model
Network Equipment: Fortinet, Cisco, Palo Alto, firewalls/switches
Systems: Windows, Basic Linux, Active Directory, Remote Support Tools
Other: Endpoint Troubleshooting, Hardware Deployment, Documentation, Ticketing Systems
Timeline
Data Center Technician
Flexential
08.2022 - Current
Bachelor of Science - Information Technology
Georgia Southern University