Sydney Lucotti
Elk Grove Village,United States
Summary
adept at enhancing customer satisfaction through exceptional service and effective project management. Skilled in visual communication and web design, I consistently elevated product visibility and maintained a pristine environment, ensuring quality and efficiency during peak hours. Committed to delivering results and fostering a positive customer experience.
Experienced with monitoring and ensuring safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment for all pool users.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Itasca Country Club
04.2025 - 08.2025
- Monitored pool area to ensure safety and compliance with regulations.
- Provided first aid assistance, demonstrating quick response in emergency situations.
- Educated patrons on water safety rules and proper swimming techniques.
- Maintained cleanliness and organization of pool facilities to enhance guest experience.
- Collaborated with team members to improve rescue techniques and response times.
- Implemented feedback mechanisms to enhance service quality and patron satisfaction.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
Shift Supervisor
Bobar Teas
06.2021 - 03.2025
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Created signs and displays to advertise store products or events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Bachelor of Science - Graphic Design
Illinois State University
Normal05.2027
Skills
- Ability to Work in a Team
- Leadership Skills
- Communication Skills
- Hard Working
- Creative Problem Solving
- Good time management
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Patience and empathy
- Physical fitness
EXTRA-CURRICULAR ACTIVITIES
Sigma Sigma Simga Sorority 2023— May 2027 sisterhood philanthropy (march of Dimes) Community Service marketing manager position (January 2024- December 2024)
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Itasca Country Club
04.2025 - 08.2025
Shift Supervisor
Bobar Teas
06.2021 - 03.2025
Bachelor of Science - Graphic Design
Illinois State University