Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Maas

Omaha,NE

Summary

Dedicated and hard-working customer service professional with excellent leadership and time management skills. Consistently working with a team mentality, always striving to do better, and willing to do whatever it takes to get the job done.

Overview

4
4
years of professional experience

Work History

Clothing Sales Associate

Scheels All Sports
Omaha, NE
10.2025 - Current
  • Assisted customers in selecting clothing
  • Maintained organized and clean displays of product
  • Fulfilled online customer orders

Cashier Supervisor

Scheels All Sports
Omaha, Nebraska
01.2024 - 10.2025
  • Supervised the cashier team to ensure customer service needs were being met
  • Trained new cashiers on register basics and culture
  • Assisted in customer service and operated the ferris wheel during peak hours
  • Ordered necessary supplies for cash register operations

Customer Service

Scheels All Sports
Omaha, NE
08.2022 - 01.2024
  • Facilitated customer service for returns, exchanges, and online order pickup to enhance customer satisfaction
  • Guided customers in applying for Scheels Visa card, improving their purchasing options
  • Resolved customer concerns promptly during interactions to maintain positive customer relationships

Cashier

Scheels All Sports
Omaha, NE
04.2022 - 08.2022
  • Greeted customers and processed transactions, enhancing customer satisfaction
  • Assisted with store tasks, contributing to efficient daily operations
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided recommendations.
  • Maintained accurate cash drawer balance throughout shifts.

Education

Bachelor of Science - Criminal Justice

University of Nebraska At Omaha
Omaha, NE
05-2027

High School Diploma -

Gretna High School
Gretna, NE
05-2024

Skills

  • Sales techniques
  • Sales strategy
  • Customer service
  • Time management
  • Conflict resolution
  • Team leadership
  • Communication skills

Timeline

Clothing Sales Associate

Scheels All Sports
10.2025 - Current

Cashier Supervisor

Scheels All Sports
01.2024 - 10.2025

Customer Service

Scheels All Sports
08.2022 - 01.2024

Cashier

Scheels All Sports
04.2022 - 08.2022

Bachelor of Science - Criminal Justice

University of Nebraska At Omaha

High School Diploma -

Gretna High School
Sydney Maas