Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Malinowski

Lake Zurich,IL

Summary

Enthusiastic individual seeking to deliver an exceptional client experience while producing high-quality work and driving sales. Will consistently demonstrate a positive attitude while providing support to business leaders and team members.

Overview

5
5
years of professional experience

Work History

Salon Assistant

Lori Rose
Barrington, IL
07.2023 - Current
  • Drive product sales for the salon and add on average $500 of sales each month.
  • Maintain the company CRM and assist with client outreach to keep appointments on the books.
  • Responsible for keeping work environment properly sanitized and in line with legal protocol.
  • Build meaningful and personal relationships with each of our clients.

Front Desk Receptionist

Tan Rio
Columbia, MO
05.2022 - 01.2023
  • Met 100+% of sales quota each month.
  • Operated the salon entirely solo - resolved customer/operations issues with minimal oversite from management.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Collaborated with coworkers on promotional activities to gain new customers.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Participated in team meetings focused on best practice sharing.

Salon Assistant

Lori Rose
Barrington, IL
08.2019 - 08.2021
  • Answered telephone calls to provide information and schedule new appointments.
  • Shampoo and condition clients hair after color treatment and prior to hair cuts.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies and cleaning.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.


Education

Bachelor of Arts - Communication

University of Missouri - Columbia
Columbia, MO
12.2023

Skills

  • Excellent Verbal Communication Skills
  • Excellent Written Communication Skills
  • Strong Customer Service Experience
  • Energetic
  • People Focused
  • Attention to Detail
  • Time Management
  • Conflict Resolution
  • Product and Service Knowledge
  • Proficient in Microsoft Office

Timeline

Salon Assistant

Lori Rose
07.2023 - Current

Front Desk Receptionist

Tan Rio
05.2022 - 01.2023

Salon Assistant

Lori Rose
08.2019 - 08.2021

Bachelor of Arts - Communication

University of Missouri - Columbia

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Sydney Malinowski