Sydney Marchetti

Work History

Globe Life And Accident Insurance Company

11.2022 - 07.2023

Communicated with clients to understand needs and identify best policies for each case.
Calculated premiums and established payment methods.
Contacted prospective customers to present information and explain available services.
Pursued continued professional development through insurance workshops, course and webinars.
Offered policy guidance and management to promote asset protection.
Provided death benefits by delivering policy proceeds and reassessing client needs.
Developed marketing strategies to compete with other individuals or companies selling insurance.
Created coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
Explained coverage options to potential policyholders, answering questions or concerns.
Interviewed prospective clients to obtain data about financial resources and needs.
Improved data collection accuracy by structuring systems for desktop spreadsheets.

PB Payments

02.2021 - 10.2022

Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Presented products and services to prospective and existing customers to meet client needs.
Developed key customer relationships to increase sales.
Adhered to company initiatives and achieved established goals.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Used CRM database to track referral and appointment data.

Innovation Behavior Services

02.2020 - 01.2021

Documented patient interactions in compliance with HIPAA requirements.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Participated in treatment planning by helping to identify patients' problems, needs and strengths.
Provided excellent service to patients through personable communication.
Collaborated with client and clinician to develop and support goals and clinical treatment plan.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.

Little world Montessori academy

Lewes, DE

11.2019 - 02.2020

Maintained safe, educational environment for students during learning and free play time.
Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
Worked with students to reinforce learning of material or skill introduced by teacher.
Arranged age-appropriate activities to help children develop interests and talents.
Assembled instructional materials for children's projects and play-time.
Supported and documented student growth and progress to achieve academic, social and emotional goals.

Coastline Pool Services

04.2018 - 08.2019

Watched over swimmers to respond quickly to distress situations.
Monitored behaviors for safety violations and took steps to prevent further violations.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Maintained neat and clean pool area and clean water.
Cautioned swimmers regarding unsafe practices and safety hazards.
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Used training and medical supplies to examine injured people and administer first aid.
Observed sections of assigned water zone of responsibility.
Patrolled to identify anyone needing assistance and offered immediate care.
Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Filled out incident and accident reports and submitted to supervisor.

Harbor Health Care

Lewes, DE

06.2017 - 04.2018

Drove excitement for activities by encouraging everyone to fully participate.
Supported positive socialization within groups and activities to promote respect among participants.
Worked with participants to develop skills needed for independent daily living.
Tallied data of behaviors and performance during activities in daily tracker.
Established daily routines to keep tasks on schedule, communicating clear expectations to parties.
Selected movies and video media appropriate for and interesting to target audience.
Assisted with activity assessments and evaluations to develop curriculum.
Helped residents participate in activities with basic and advanced mobility support.
Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Kept activities spaces organized, clean and tidy.
Upheld positive quality of life standards for residents of all ability levels.
Tracked resident demographics and preferences in order to develop enjoyable activities plans.
Enforced discipline and policies to protect safety of recreational activity participants.