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Dedicated and detail-oriented professional with extensive experience in customer service, tax examination, and patient access representation. Proven ability to communicate effectively with diverse populations while managing sensitive information in compliance with established regulations. Expertise in analyzing complex inquiries, researching policies and procedures, and delivering accurate information on Medicare, tax liabilities, and health benefit regulations. Committed to resolving issues efficiently with a strong focus on customer satisfaction and quality service delivery. Authorized to work in the US for any employer.

Professional leader looking for an opportunity to use, and grow her data analytics knowledge.

Proficient in Microsoft Excel. I am comfortable creating, cleaning, manipulating, and reporting data to multiple end users within Excel, and SAP.

Over 20 years of customer service experience allows me to provide empathetic care to customers while adhering to the needs of the company. I am passionate about understanding, and working with interdepartmental teams to ensure "the big picture" stays in focus.


Seasoned professional with expertise in administrative support, billing, and claims processing. Skilled in meeting goals under tight deadlines, complying with and following policies and procedures, and document preparation.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

SYDNEY MATHIS

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Customer Service Rep

Insurance Agent

Manager

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Medical Assistant, CCMA -

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Customer Service Rep

Insurance Agent

Manager

Medical Assistant, CCMA -

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