Sydney Miracle
Pineville ,KY
Summary
Proven to enhance customer satisfaction and loyalty at Signatures Formal Boutique, I leveraged strong relationship-building and product knowledge skills to boost store visits. Adept in problem-solving and teamwork, I consistently improved visual merchandising, contributing to a presentable sales environment and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Signatures Formal Boutique
2019.08 - 2024.06
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Front Line Crew Member
Sauced
2017.08 - 2019.05
- Assisted in the preparation of fresh menu items, adhering to strict food safety guidelines.
- Quickly adapted to changes in menu offerings or operational procedures as needed.
- Demonstrated excellent communication skills by effectively interacting with customers and addressing their needs.
- Supported fellow crew members by assisting with additional tasks as needed, promoting teamwork and cooperation throughout the establishment.
- Operated cash register accurately, maintaining proper handling of financial transactions.
- Ensured timely delivery of orders by coordinating closely with kitchen staff and fellow team members.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
Education
Bachelor Of General Studies - Elementary Education
Union Commonwealth University (Union Colleg)
Barbourville, KY05.2024
Skills
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Flexible Schedule
- Product Knowledge
- Relationship Building
- Professional Appearance
- Conflict Resolution
- Independent judgement
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Attention to Detail
- Organization
- Adaptable and Flexible
- Goal-Driven
- Excellent Written and Verbal Communication
- Creative Thinking
- Team Cooperation
- Team Leadership
- Decision-Making
- Basic Mathematics
Timeline
Retail Sales Associate
Signatures Formal Boutique
2019.08 - 2024.06
Front Line Crew Member
Sauced
2017.08 - 2019.05
Bachelor Of General Studies - Elementary Education
Union Commonwealth University (Union Colleg)
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