Sydney Mitchell

• Followed up with leads to nurture relationships and encourage sales.
• Supported new team members in adapting to company processes quickly, serving as a mentor for best practices in telesales operations.
• Conducted outbound calls to potential customers, promoting products and services.
• Engaged with customers to understand needs and provide tailored solutions.
• Documented customer interactions in BBP/SF system for future reference.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Led team to achieve high levels of employee morale by fostering positive work environment.
• Scheduled staff shifts to maintain optimal coverage during peak hours.
• Facilitated team meetings to discuss performance metrics and strategic objectives.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Promoted a positive work environment through open communication and constructive feedback.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Served food and beverages promptly with focused attention to customer needs.