Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Mong

Fort Collins,CO

Summary

Proven to be a motivated, goal driven teammate. Described by my peers as extroverted, caring, and hardworking with an exceptional work ethic. Dedicated to creating and maintaining close relationships with coworkers and management. Great experience in a multitude of areas due to variety of job opportunities. Experience in coaching, leadership, and creative problem solving under pressure. Also comfortable being uncomfortable, always looking for opportunities to grow and learn more.

Overview

3
3
years of professional experience

Work History

Barista

Dutch Bros
04.2023 - Current


  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, and utensils daily.
  • Controlled line and crowd with quick, efficient service, whilst maintaining a positive environment between customers and peers
  • Maintained and operated espresso machines, blenders, and other equipment.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.

Waitress

Olive Garden
10.2022 - 04.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.

Sales Associate

Zumiez
08.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Professional Skin Care

White Magnolia Skin Care Institute
Fort Collins, CO
07.2024

High School Diploma -

Mountain View High School
Loveland, CO
05.2022

Skills

  • Friendly and outgoing
  • Cleanliness
  • Adaptive and creative
  • Performance Improvement

Timeline

Barista

Dutch Bros
04.2023 - Current

Waitress

Olive Garden
10.2022 - 04.2023

Sales Associate

Zumiez
08.2021 - 06.2022

No Degree - Professional Skin Care

White Magnolia Skin Care Institute

High School Diploma -

Mountain View High School
Sydney Mong