Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accounting specialist
Shipwright LLC
11.2023 - Current
Naval Architect and Marine Engineer Consultancy office where my role includes using Gusto and QuickBooks to run payroll, send out current and past due invoices, and create quotes for bids on jobs for the cruise and commercial marine industry. I handle HR duties including onboarding process for new hires, benefit packages, and sending out documents relating to taxes.
Inside Sales Representative
ADI Metal
07.2021 - Current
My role includes creating a pleasant customer experience by getting quotes and orders fulfilled in a timely manner to retain customer and client relationships .I manage a sales portfolio exceeding 150 clients including international sales, exports, and government agencies. On a daily basis I audit inventory of the warehouse and maintain stock while maintaining ISO9001 standards
Exceeded ’22 sales goal ($750,000) by 114% ($900,000)
Exceeded ’23 sales goal ($900,000) by 167% ($1.5M).
Office Management/ Administrative Assistant
JORSYD Ventures Inc
08.2015 - 07.2021
Real estate office where my role included filing building permits with cities, running title searches on prospective properties, scheduling showings on properties, creating excel spreadsheets for tracking building costs to insure projects stayed within budget, background check future tenants, property management, and accounting.
Sales associate
Island Water Sports
09.2018 - 03.2019
My duties included helping customers by listening to what they were shopping for to then suggest and share product knowledge so they were satisfied with their purchase. I organized the merchandize to ensure new products were on display and were current with the seasons .I took and restocked inventory as products were running low.
Server
Dania Beach Bar
05.2016 - 04.2018
Greeted customers and offered drink specials and mean specials for the day. Took orders and made sure food was prepared in timely manner. Made sure customers were satisfied with their drink and food choices and mitigated any issues if there were any. I took nightly inventory of the bar and kitchen and reorder items we were low on.
Education
B.A. Business -
Florida Atlantic University
Boca Raton, FL
Marine Biology/Exercise Sports Science -
Nova Southeastern University
Davie, FL
Skills
Microsoft applications proficiency
Time Management
Customer relations specialist
Teamwork and Collaboration
Inventory Tracking and Management
Supply chain logistics
Workflow Optimization
Payroll Administration and Timekeeping
Employee Motivation
Certification
Scuba dive certified
Certified in Microsoft Word, PowerPoint, and Excel.
QuickBooks, accounting, current skills for shipwright
Notary Public for the state of Florida
Nova Southeastern University Cross Country and Track and Field Athlete 2015 to 2017 Peach Belt Conference Champions - 2017
Florida Master Naturalist certificate - 2015
Community Service
Lauderdale Yacht Club regatta race committee - 2021-present
LYC Gold Star Mercuries - 2021-present
Beach Cleanups - 2015-present
Broward Country Turtle 5k - 2022-2023
Naples community sailing center - 2017-present
Timeline
Accounting specialist
Shipwright LLC
11.2023 - Current
Inside Sales Representative
ADI Metal
07.2021 - Current
Sales associate
Island Water Sports
09.2018 - 03.2019
Server
Dania Beach Bar
05.2016 - 04.2018
Office Management/ Administrative Assistant
JORSYD Ventures Inc
08.2015 - 07.2021
B.A. Business -
Florida Atlantic University
Marine Biology/Exercise Sports Science -
Nova Southeastern University
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