Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Myrick

Summary

Seasoned Operations Manager and talented leader with two years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

7
7
years of professional experience

Work History

Operations Manager

Total Lab Solutions
01.2022 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Successfully completed multiple projects within tight deadlines, showcasing strong project management skills in the laboratory setting.
  • Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • strong analytical and planning skills and attention to detail and meticulous data entry skills
  • Communication between reference labs and physicians to resolve problems and help get results in a timely manner.
  • account manager for accounts to help support the sales staff in being successful.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Preschool Teacher

Woodlands Church
01.2021 - 11.2021
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.

Guest Services Associate

TopGolf
12.2016 - 02.2020
  • Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
  • Streamlined check-in and check-out processes for increased efficiency and positive guest experiences.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
  • Assisted guests with special requests to ensure a memorable stay and exceptional service.
  • Coordinated event bookings, ensuring seamless execution of logistics and guest satisfaction.
  • Maintained accurate records of guest transactions, upholding strict confidentiality standards.
  • Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
  • Trained new Guest Services Associates on company policies and best practices, fostering a strong team environment focused on delivering exceptional service.
  • Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
  • Utilized problem-solving skills when faced with unexpected situations; provided effective solutions that upheld the hotel''s reputation.
  • Booked appointments, accepted payments and answered guest questions.

Education

High School Diploma -

Spring High School
Spring, TX
06.2018

Skills

  • Workflow Optimization
  • Organizational Management
  • Marketing
  • Financial Management
  • Logistics Management
  • Contract Management
  • Document Control
  • Data Analysis
  • Process Improvement
  • Customer Service
  • Health and Safety Compliance
  • Operations Management
  • Advanced Training in word, Excel, Powerpoint, and Adobe

Timeline

Operations Manager

Total Lab Solutions
01.2022 - Current

Preschool Teacher

Woodlands Church
01.2021 - 11.2021

Guest Services Associate

TopGolf
12.2016 - 02.2020

High School Diploma -

Spring High School

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Sydney Myrick