Sydney Naegle
Salt Lake City
Summary
Experienced corporate trainer and operations leader dedicated to, through an innate human-centered approached, creating impactful, inclusive, and engaging learning environments. Known for delivering effective training sessions, developing creative content and operational initiatives, and fostering collaborative team dynamics. Consistently adaptable to changing needs and focused on achieving tangible results and fostering potential in all team members/students. Skilled in communication, project management, processes improvement, inclusive facilitation, and leadership development.
Overview
8
8
years of professional experience
Work History
Director of Operations/Communications
TriSight Global
06.2024 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks
- Oversee day-to-day production activities in accordance with business objectives
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
- Collaborates with senior management to develop and execute long-term corporate goals and objectives.
- Mentors and coaches team members to foster a productive and engaging work environment
- Applies adult learning principles to ensure optimal engagement levels among diverse groups of learners
- Delivers dynamic presentations to facilitate learning and retention among diverse audiences utilizing adult learning theories
- Collaborates with subject matter experts to create accurate training content and supports its implementation through intentional facilitation
- Promotes a culture of continuous learning by advocating for professional development opportunities
- Conducts comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development
- Collaborates with cross-functional teams to develop cohesive messaging for product launches, internal/external announcements, trainings, and more
- Enhances brand visibility by developing and executing strategic communication plans
Digital CX Brand Specialist
Clearlink
09.2023 - 04.2024
- Using Brand & Voice guidelines, actively responded to Made by Google users via various social media platforms to generate general brand love and excitement, and promote new and existing products (Google Pixel, Nest, etc.)
Manager, Clinical Experience
Western Governors University
01.2023 - 05.2023
- Developed and empowered team of 20+ direct reports to empathize with nursing students throughout clinical placement process
- Created, implemented, and facilitated training experiences, website resources, and documents for team, department, and university
- Actively worked with community partners, health care professionals, and other stakeholders to streamline placement processes and adhere to compliance and accreditation policies
- Actively analyzed feedback and implemented innovative placement processes to better serve students and team members
- Communicated complex material, set clear expectations, and proactively anticipated team member needs
Clinical & Field Experience Specialist
Western Governors University
11.2022 - 01.2023
- Coordinated and trained new hires and analyzed performance
- Created training documents for team and department and implemented training opportunities
- Assisted students in understanding placement requirements of the BSNU capstone courses
- Effectively communicated complex material, set clear expectations, and proactively anticipated student needs in the placement process
- Actively worked with community partners, health care professionals, and other stakeholders regarding placement efforts
- Collaborated with WGU employees to further innovate placement process for a better student experience
Clinical & Field Experience Assistant
Western Governors University
09.2021 - 11.2022
- Assisted students in understanding placement requirements of the BSNU capstone courses
- Effectively communicated complex material, set clear expectations, and proactively anticipated student needs in the placement process
- Actively worked with community partners, health care professionals, and other stakeholders regarding placement efforts
- Collaborated with WGU employees to further innovate placement process for a better student experience
Coordinator of President's Leadership Fellows
University of Tampa
03.2019 - 05.2021
- Scheduled, planned, and facilitated weekly cohort and monthly cross-cohort meetings to further leadership development
- Using rubrics, evaluated journal reflection entries and provided feedback to Fellows
- Thoroughly planned and coordinated training workshops, graduation banquets, off-campus retreats, open-houses, and more strictly adhering to budget and needed learning outcomes
- Communicated program requirements professionally via email, phone calls, meetings, newsletters, flyers, social media posts, etc. to all stakeholders and created branded materials for Fellows and prospective Fellows
Administrative Assistant
Legend Property Team
08.2017 - 03.2019
- Project management with demonstrated collaboration with vendors that led to increased acquisition of leads
- Coordinated city permits and city inquires
- Planned, scheduled, and marketed open houses that successfully adhered to company’s brand, values, and goals
Education
M.S. - Learning Experience Design & Educational Technology
Western Governors University
08.2023
B.S. - Human Performance/Exercise Physiology
University of Tampa
05.2021
Skills
- Inclusive Facilitation
- Leadership Training and Development
- Program Evaluation
- Operations Management
- Written and Verbal Communication
- Critical Thinking
- Creative Problem-Solving
- Organization
- Attentive Learner
Timeline
Director of Operations/Communications
TriSight Global
06.2024 - Current
Digital CX Brand Specialist
Clearlink
09.2023 - 04.2024
Manager, Clinical Experience
Western Governors University
01.2023 - 05.2023
Clinical & Field Experience Specialist
Western Governors University
11.2022 - 01.2023
Clinical & Field Experience Assistant
Western Governors University
09.2021 - 11.2022
Coordinator of President's Leadership Fellows
University of Tampa
03.2019 - 05.2021
Administrative Assistant
Legend Property Team
08.2017 - 03.2019
M.S. - Learning Experience Design & Educational Technology
Western Governors University
B.S. - Human Performance/Exercise Physiology
University of Tampa
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