Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Sydney Neal

Powder Springs,GA

Summary

As a Lifestyle Consultant at Massage Heights, I have built long-term relationships with clients by providing individualized service and attention to their needs. My positive communication strategies and customer service skills have allowed me to learn client preferences and dislikes, creating unique customer experiences. Additionally, my experience as a Sales Associate at Michael Kors and Pottery Barn has honed my sales and marketing skills, as well as my ability to multitask and collaborate with others. With a strong background in market research and POS system operations, I am confident in my ability to drive sales and exceed expectations. Finally, I am a motivated and ambitious student with interpersonal skills looking to gain valuable experience in a professional setting.

Overview

2
2
years of professional experience

Work History

Lifestyle Consultant

Massage Heights
05.2023 - Current
  • Possessed calm, professional and courteous attitude towards customers and colleagues.
  • Scheduled appointments for clients and handled calendaring tasks.
  • Learned client preferences and dislikes to provide individualized service and increase satisfaction.
  • Built long-term relationships with clients to promote brand reputation and secure continued business.
  • Kept client information and payment data confidential.
  • Communicated well with clients in writing, by phone and in person.

Sales Associate

Michael Kors
08.2022 - 06.2023
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Drove sales through customer relationship building and suggestive selling techniques.
  • Placed special orders, submitted online orders, or contacted other stores to find desired items.
  • Used product knowledge for handling objections.
  • Introduced promotions and sale opportunities, enticing customers.
  • Greeted customers warmly and offered assistance.

Sales Associate /Design Specialist

Pottery Barn
11.2021 - 08.2022
  • Met merchandising standards by keeping store stocked and products faced.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Brainstormed innovative deliverables to encompass client vision and key design principles.
  • Developed designs specifically to market to certain clients, aligning designs with clients' tastes and preferences.
  • Researched architectural and stylistic elements appropriate to time period.

Education

Bachelor of Arts - Political Science

Georgia State University
Atlanta, GA
05.2025

Skills

  • Positive Communication Strategies
  • Market Research
  • Multitasking Strengths
  • Customer Service
  • POS System Operations
  • Sales and Marketing
  • Teamwork and Collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It’s not what happens to you, but how you reach to it that matters.
Epictetus

Timeline

Lifestyle Consultant

Massage Heights
05.2023 - Current

Sales Associate

Michael Kors
08.2022 - 06.2023

Sales Associate /Design Specialist

Pottery Barn
11.2021 - 08.2022

Bachelor of Arts - Political Science

Georgia State University
Sydney Neal