Sydney Nelson
Montgomery,AL
Summary
Organized Fitness Manager with experience in sales, project management, and staff oversight. Consistently drives business growth and presents information to clients to promote enthusiasm for fitness classes and individualized training. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
8
8
years of professional experience
Work History
Sales Associate
Cohen's Electronics and Appliances
Montgomery, AL
01.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
INTERN GYM MANAGER AND PERSONAL TRAINER
SNAP FITNESS
Atlanta, GA
05.2021 - 10.2022
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments
- Created and updated fitness programs focused on cardio, strength and conditioning
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal
- Reviewed stock counts and ordered items to control inventory
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
CUSTOMER SERVICE REPRESENTATIVE
HOME DEPOT
Atlanta, GA
01.2021 - 02.2022
- Consulted with outside parties to resolve discrepancies and create expert solutions
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers Provided primary customer support to internal and external customers
- Communicated with vendors regarding backorder availability, future inventory and special orders.
ASSISTANT ADMIN
D818 TECHNOLOGY
03.2019 - 01.2021
- Coordinated travel arrangements by booking airfare, hotel and ground transportation
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support
- Coordinated bookkeeping activities in QuickBooks and Lawson
- Scheduled office meetings and client appointments for staff teams
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Performed routine clerical tasks by scanning, filing, and copying documents.
SALES ASSOCIATE
POLO RALPH LAUREN
01.2017 - 03.2019
- Responsible for greeting customers
- Maintained sales floor
- Upsell various products
- Assisted customers with their merchandise orders Prepared merchandise for sales floor by pricing or tagging
STUDENT ASSISTANT STRATEGIC COMMUNICATOR
UNIVERSITY SYSTEM OF GEORGIA
Atlanta, GA
01.2016 - 01.2019
- Support Office of Enrollment and Admissions by making outbound calls to prospective and current students about important deadlines and events
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Supported student learning objectives through personalized and small group assistance
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Provided support to help students with special needs learn and grow
- Took daily attendance, notifying classroom teacher immediately of student absences
- Handled over sixty calls per day to address students questions and concerns
Education
BACHELOR OF SCIENCE - Health And Fitness Management
CLAYTON STATE UNIVERSITY
01.2021
Skills
- Strategic thinking
- Office administration
- Excellent communication skills
- Complex Problem-Solving
- Building rapport
- Strategic Planning
- Goal-Oriented
- Cross-functional Teamwork and Collaboration
- Analytics
- Detail-focused
- Organizational Skills
References
References available upon request.
Timeline
Sales Associate
Cohen's Electronics and Appliances
01.2024 - Current
INTERN GYM MANAGER AND PERSONAL TRAINER
SNAP FITNESS
05.2021 - 10.2022
CUSTOMER SERVICE REPRESENTATIVE
HOME DEPOT
01.2021 - 02.2022
ASSISTANT ADMIN
D818 TECHNOLOGY
03.2019 - 01.2021
SALES ASSOCIATE
POLO RALPH LAUREN
01.2017 - 03.2019
STUDENT ASSISTANT STRATEGIC COMMUNICATOR
UNIVERSITY SYSTEM OF GEORGIA
01.2016 - 01.2019
BACHELOR OF SCIENCE - Health And Fitness Management
CLAYTON STATE UNIVERSITY