I am a professional with extensive experience in hospitality and behavioral health. I deliver warm, genuine customer service and create memorable experiences, leveraging my strong communication skills and extensive training in the service industry.
Overview
12
12
years of professional experience
Work History
Mental Health Therapist
Four Corners Counseling and Wellness
Phoenix, AZ
03.2025 - Current
Facilitated individual therapy sessions to enhance client mental health and well-being.
Applied evidence-based techniques to effectively address diverse psychological issues.
Provided education on coping strategies and resources to empower clients for ongoing support.
Server/Bartender
Flemings Prime Wine Bar and Steakhouse
Scottsdale, Arizona
01.2022 - 09.2024
Provided attentive service to enhance guest dining experiences at high-end restaurant.
Recommended wine pairings to complement meals, showcasing extensive beverage knowledge.
Multitasked effectively in fast-paced environment to promptly address guest needs and expectations.
Bay Host/Bartender
TopGolf
Edison, New Jersey
09.2020 - 01.2022
Took and delivered food and beverage orders promptly, ensuring timely service for arriving guests.
Greeted guests warmly, creating positive and memorable experiences that encouraged return visits.
Trained new staff on operational procedures and guest engagement techniques to enhance overall service quality.
Assisted guests in understanding game instructions and equipment usage to enhance enjoyment.
Bartender
The Horse You Came In On Saloon
Baltimore, Maryland
05.2014 - 03.2020
Prepared and served a wide variety of beverages to customers in a fast-paced environment.
Coordinated with kitchen staff to deliver timely service and enhance customer experience.
Addressed customer complaints with effective solutions to ensure satisfaction.
Performed opening and closing tasks to maintain operations, including restocking supplies for optimal service.