Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Pallares

Phoenix,AZ

Summary

I am a professional with extensive experience in hospitality and behavioral health. I deliver warm, genuine customer service and create memorable experiences, leveraging my strong communication skills and extensive training in the service industry.

Overview

12
12
years of professional experience

Work History

Mental Health Therapist

Four Corners Counseling and Wellness
Phoenix, AZ
03.2025 - Current
  • Facilitated individual therapy sessions to enhance client mental health and well-being.
  • Applied evidence-based techniques to effectively address diverse psychological issues.
  • Provided education on coping strategies and resources to empower clients for ongoing support.

Server/Bartender

Flemings Prime Wine Bar and Steakhouse
Scottsdale, Arizona
01.2022 - 09.2024
  • Provided attentive service to enhance guest dining experiences at high-end restaurant.
  • Recommended wine pairings to complement meals, showcasing extensive beverage knowledge.
  • Multitasked effectively in fast-paced environment to promptly address guest needs and expectations.

Bay Host/Bartender

TopGolf
Edison, New Jersey
09.2020 - 01.2022
  • Took and delivered food and beverage orders promptly, ensuring timely service for arriving guests.
  • Greeted guests warmly, creating positive and memorable experiences that encouraged return visits.
  • Trained new staff on operational procedures and guest engagement techniques to enhance overall service quality.
  • Assisted guests in understanding game instructions and equipment usage to enhance enjoyment.

Bartender

The Horse You Came In On Saloon
Baltimore, Maryland
05.2014 - 03.2020
  • Prepared and served a wide variety of beverages to customers in a fast-paced environment.
  • Coordinated with kitchen staff to deliver timely service and enhance customer experience.
  • Addressed customer complaints with effective solutions to ensure satisfaction.
  • Performed opening and closing tasks to maintain operations, including restocking supplies for optimal service.

Education

Master of Arts - Medical Social Work

University of Maryland, Baltimore
Baltimore, MD
05-2016

Bachelor of Arts - Psychology

West Virginia University
Morgantown, WV
08-2013

Skills

  • Active listening
  • Evidence-based therapy
  • Behavioral health knowledge
  • Beverage preparation
  • Customer service
  • POS systems
  • Customer relationship management
  • Engaging personality
  • Hospitality service expertise

Timeline

Mental Health Therapist

Four Corners Counseling and Wellness
03.2025 - Current

Server/Bartender

Flemings Prime Wine Bar and Steakhouse
01.2022 - 09.2024

Bay Host/Bartender

TopGolf
09.2020 - 01.2022

Bartender

The Horse You Came In On Saloon
05.2014 - 03.2020

Master of Arts - Medical Social Work

University of Maryland, Baltimore

Bachelor of Arts - Psychology

West Virginia University
Sydney Pallares