Sydney Parker
Greenwell Springs,LOUISIANA
Summary
Well-rounded and committed to providing guests with genuine hospitality, and delivering exceptional services. Talented and skilled multitasker comfortable juggling competing priorities. Reliable and hardworking, I work autonomously or in teams to complete any given task quickly and efficiently. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Versatile, with many years of hands-on experience. Creative and artistic team player, dedicated to providing a positive customer experience, to build a loyal customer base. Highly motivated employee with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Las Palmas Cantina
Baton Rouge, Louisiana
03.2024 - 08.2025
- Provided exceptional customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of bar area throughout shifts while managing inventory levels and restocking supplies as needed during service hours.
- Trained new bartenders on cocktail preparation and bar operations while teaching and ensuring compliance with health and safety regulations during beverage preparation.
- Engaged with customers to create a welcoming atmosphere at the cantina and resolve all issues.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking. Checked identification cards for proof of age prior to serving alcohol beverages.
- Planned and coordinated special events to boost customer numbers and profits.
Restaurant Server
Las Palmas Cantina
Baton Rouge, Louisiana
02.2024 - 06.2025
- Provided excellent customer service in a fast-paced dining environment while maintaining positive relationships with coworkers.
- Maintained knowledge about all menu items to assist guests with menu selections and dietary restrictions.
- Took and processed customer orders accurately and efficiently, then collaborated with kitchen staff to ensure timely food delivery.
- Handled cash and processed payments using point-of-sale system.
- Trained new servers on restaurant procedures, service standards, and cleanliness.
- Managed multiple tasks simultaneously.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely, and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation, then checked back with guests periodically to ensure satisfaction with food and service.
- Assisted other servers as needed during peak hours or special events.
- Communicated with hosts, bussers, and kitchen staff.
- Conducted daily side-work duties.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Restaurant Hostess
Las Palmas Cantina
Baton Rouge, Louisiana
09.2022 - 06.2025
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservation system to ensure efficient guest seating and flow.
- Coordinated with servers and kitchen staff to communicate guest needs and preferences.
- Assisted in training new host staff on operational procedures and customer service.
- Maintained cleanliness and organization of the host stand and waiting area.
- Answered phones to schedule and confirm reservations, record takeout orders and respond to service questions and concerns.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Directed customers to bar area in high-traffic times to increase drink sales.
Receptionist
The Spectacle
Greenwell Springs, Louisiana
02.2016 - 08.2021
- Greeted customers warmly, creating a welcoming atmosphere at The Spectacle.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments for clients, ensuring optimal use of available time slots.
- Processed customer inquiries, providing accurate information about services and products.
- Maintained organized front desk area, ensuring a tidy and professional appearance.
- Assisted in managing inventory of office supplies, tracking usage and restocking as needed.
- Collaborated with team members to improve front desk operations and client interactions.
- Handled cash transactions accurately, ensuring secure processing of payments received.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
High School Diploma -
Carney Christian Academy
Pride, LA05-2024
Skills
- POS systems operation
- Customer relationship management
- Time management
- Training and mentoring
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Conflict resolution
- Marketing and sales experience
- Outgoing personality
- Strong multitasking
Affiliations
- Gardening
- Reading
- Cooking
- Farming
- Painting
Accomplishments
- Won first place in my high-school's art show for 3 years in a row.
- Voted onto the SGA by my peers.
- Voted Honor society president by my peers.
- Graduated Summa-cum-laude of my class.
- Granted a high-school scholarship for being top-of-class.
Certification
- CPR certified
- Child-care licensed
Timeline
Bartender
Las Palmas Cantina
03.2024 - 08.2025
Restaurant Server
Las Palmas Cantina
02.2024 - 06.2025
Restaurant Hostess
Las Palmas Cantina
09.2022 - 06.2025
Receptionist
The Spectacle
02.2016 - 08.2021
High School Diploma -
Carney Christian Academy
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