Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Sydney Perkins

Fort Defiance,USA

Summary

Utilize my skills and training for customer service. Build proficiency in self-initiation, self-motivation, working independently as well as being a team member. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Library Student Assistant

University of New Mexico, NM
Gallup, NM
10.2024 - 07.2025
  • Assisted patrons with locating resources and using library services.
  • Organized and maintained library materials for efficient access and retrieval.
  • Supported library events by setting up spaces and providing attendee assistance.
  • Collaborated with staff on special projects to enhance library offerings.
  • Managed circulation desk duties, including checking books in and out.
  • Provided guidance on research techniques and resource utilization to students.
  • Organized shelves and maintained an orderly collection of books and other resources.
  • Assisted patrons with locating, checking out, and returning library materials.
  • Emptied book drops and reshelved materials in alignment with established processes.
  • Contributed to library event setup and cleanup.
  • Answered patron inquiries regarding library services and procedures.
  • Provided technical assistance to patrons in using computers and printers.

Teacher Aide

The Aces
Gilbert, AZ
08.2017 - 05.2019
  • Supervised high-school aged students as a one-to-one paraprofessional.
  • Worked with students in large and small groups to achieve the classroom teacher’s objectives.
  • Performed assigned non-instructional classroom duties, such as lunch prep, give restroom assistance to students with various disabilities, arrival and dismissal each school day.
  • Demonstrated and encouraged proper social skills and social interaction to the kids.
  • Managed classroom materials and resources for daily activities.
  • Maintained a safe and inclusive environment for all students.

Supervisor

Sharkys: Tacos and Tequila
Tempe, AZ
02.2018 - 10.2018
  • Greeted and seated customers in a friendly manner.
  • Wrote food orders and memorized customer orders.
  • Memorized the whole menu, happy hour and the drinks we have or on happy hour.
  • Trained new servers on menu knowledge and steps of quality service.
  • Demonstrated ability to keep the bar organized, stocked and clean.
  • Mixed and served drinks to customers of the bar and dining room.
  • Helping guests choose from the menu.
  • Supervised daily operations to ensure efficient service in fast-paced environment.
  • Trained staff on customer service standards and operational procedures.

Tate’s Auto Sales
Gallup, NM
01.2017 - 04.2017
  • Greeted customers daily.
  • Provided information to customers on the features of various models and warranty options.
  • Assisted sales department with organizing and preparing car appraisals.
  • Gathered information related to financing options and negotiated with financial institutions on financing options on behalf of the customer.
  • Coordinated appointment for other sales representatives and managers.
  • Called customers for follow-up on sale of vehicle and survey of sale experience.
  • Addressed customer complaints.

Hacienda Del Rio
Albuquerque, NM
02.2016 - 10.2016
  • Recruit hire train and mentor staff developing skills an customer service excellence.
  • Addressed and resolved customer complaints.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Lead shift meetings to share information and address low level complaints from employees.
  • Managed business plans to promote profitable food and beverage sales.

HMhost/Blanco
Phoenix, AZ
08.2015 - 10.2015
  • Greeted customers checked reservations and seated them.
  • Handled customer complaints with good listening skills and working with management.
  • Provided wait times information.
  • Maintain restaurant reservation log.
  • Monitor the table rotation and made sure that each member of the wait staff gets a fair amount of tables without giving them too many all at once.

Phoenix Indian Medical Center
Phoenix, AZ
06.2014 - 08.2014
  • Medical Records department: maintained assigned section of patient records.
  • Management of records entailed research patient status, create folders, daily filing of documents, scanning of documents in VistA and the electronic health record.
  • Pulled records for appointments and delivered medical record information to various clinics.
  • Assisted patients and clinical staff with information on obtaining their records from PIMC or other healthcare office.
  • Assigned medical record number for new patients registration.
  • Provided customer service to patients regarding request for medical information.
  • Index.
  • Physical therapy: assisted patients with appointment information, made appointments and questions patients had regarding clinic hours and appointment scheduling.
  • Maintains number control books for active and inactive records.
  • Assigns new numbers to patients being registered.
  • Maintains the master patient index per IHS guidelines.
  • Creates and assembles new records for new patients registered with PIMC.

Education

Social work -

University of New Mexico
Gallup, NM
01.2025

B.S. - Psychology

Haskell Indian Nation University
Lawrence, KS
01.2014

High School -

Window Rock High School
Fort Defiance, AZ
01.2011

Skills

  • Strong typing skills
  • Energetic work attitude
  • Excellent Customer service skills
  • Knowledge in using Excel
  • Knowledge in using Word
  • Conflict resolution
  • Event coordination
  • Team collaboration
  • Sales promotion
  • Strong leadership
  • Multitasking ability
  • Communication skills
  • Time management

References

  • Rebecca Shirley, (602) 349-4622, 9 years, Supervisor
  • Mariah Edmond, (310)-707-5573, 6 years, Supervisor
  • Markos Chavez, (505) 980-5254, 9 months, Supervisor
  • Bernie Montano (505)879-2974

References

References available upon request.

Timeline

Library Student Assistant

University of New Mexico, NM
10.2024 - 07.2025

Supervisor

Sharkys: Tacos and Tequila
02.2018 - 10.2018

Teacher Aide

The Aces
08.2017 - 05.2019

Tate’s Auto Sales
01.2017 - 04.2017

Hacienda Del Rio
02.2016 - 10.2016

HMhost/Blanco
08.2015 - 10.2015

Phoenix Indian Medical Center
06.2014 - 08.2014

Social work -

University of New Mexico

B.S. - Psychology

Haskell Indian Nation University

High School -

Window Rock High School

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