Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
References
Generic
Sydney Perry

Sydney Perry

Buffalo

Summary

Dedicated professional with 10+ years of experience in hospitality and behavioral health, combing strong customer engagement skills with a background in therapeutic support and team collaboration, Proven ability to build lasting relationships, communicate effectively with diverse groups, and deliver exceptional service in high pressure environments. Seeking to leverage expertise in client relations, sales growth, and brand representation.

Overview

7
7
years of professional experience

Work History

Bartender

Oliver's Restaurant
03.2022 - Current
  • Delivers personalized, high-touch service to diverse clientele, building strong guest loyalty and repeat business.
  • Collaborates with management and kitchen teams to ensure seamless guest experience and brand consistency.
  • Maintained strong knowledge of food, wine and spirits to tailor recommendations.
  • Adapts quickly to high pressure situations.

Bartender

Britesmith Brewing
03.2021 - 08.2025
  • Managed high-volume customer service environment, handling 100+ transactions per shift while maintaining exceptional satisfaction and driving sales.
  • Trained and mentored new staff, fostering a culture of teamwork and efficiency.
  • Resolved customer concerns calmly and professionally, maintaining positive experiences under pressure.
  • Coordinated between management and kitchen staff to streamline service, improving guest satisfaction.

Therapeutic Activities Program Assistant

Brylin, Hospital
10.2019 - 03.2021
  • Provided direct patient care and support, fostering a safe and therapeutic environment in accordance with treatment plans.
  • Assisted in planning and leading therapeutic group activities (art, recreation, cognitive behavioral exercises) to support patients' emotional and social development.
  • Supported individuals in managing daily living activities, reinforcing independence and coping strategies.
  • Responded to crisis situations with de-escalations techniques, ensuring patient and staff safety.

Bartender

World of Beer
11.2018 - 02.2021
  • Provided friendly and professional service.
  • Learned to stay calm and organized while managing multiple roles at once.
  • Operated the POS system quickly and accurately while managing guest needs.
  • Kept spaces clean, stocked, and organized at all times.


Education

Bachelor of Arts - Sociology

Buffalo State College
08.2018

Skills

  • Time management Multitasking

  • Team Collaboration

  • Conflict resolution Problem Solving

  • POS System Proficiency

  • Adaptability

  • Communication Engaging

Additional Information

  • Participated in A Cooks Tour Buffalo, 2022
  • Working the Farm Dinner Series at Stillwater Farm, 2023

Timeline

Bartender

Oliver's Restaurant
03.2022 - Current

Bartender

Britesmith Brewing
03.2021 - 08.2025

Therapeutic Activities Program Assistant

Brylin, Hospital
10.2019 - 03.2021

Bartender

World of Beer
11.2018 - 02.2021

Bachelor of Arts - Sociology

Buffalo State College

References

Brian Harzewski, Shutte Hospitality, 716.548.0421

Taylor Simon, Brylin Hospital, 716.392.5884

Mike Ciancio, Oliver's, 716.440.2747

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