Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sydney Phillips

Louisville,KY

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Overview

3
3
years of professional experience

Work History

Kennel Technician

Harts Elite K9
03.2023 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Led basic obedience training with dogs to promote positive, healthy behaviors.

Office Administrator

Tree Care Inc.
08.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.

Nanny

Care.com
02.2021 - 08.2022
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Played games, worked on puzzles, and read books to young children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.

Education

No Degree - General Studies

Indiana University Southeast
New Albany, IN

High School Diploma -

North Oldham High School
Goshen, KY
06.2017

Skills

  • Set Appointments
  • Information Collection and Recording
  • Organization and Efficiency
  • Telephone Skills
  • Correspondence Typing
  • Posting Charges
  • Setting Reservations
  • Verbal and Written Communication
  • Social Integration
  • Cloud-Based File Organization

References

References available upon request.

Timeline

Kennel Technician

Harts Elite K9
03.2023 - Current

Office Administrator

Tree Care Inc.
08.2022 - 03.2023

Nanny

Care.com
02.2021 - 08.2022

No Degree - General Studies

Indiana University Southeast

High School Diploma -

North Oldham High School

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Sydney Phillips