Summary
Work History
Education
Skills
References
Timeline
Generic

SYDNEY PORTEOUS

Brooklyn,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Manager

Food Saver Limited
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed inventory effectively for optimal product availability and minimized overstock situations.
  • Played an active role in developing promotional campaigns targeted at increasing sales volume during seasonal periods or special events.
  • Hired and trained purchasing staff to improve effectiveness
  • Managed approximately 50 incoming calls, email per day from customers

Assistant Manager

Good Food for Less
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Purchasing Manager and Line Cook

Kokomo restaurant
  • Purchased new products and oversaw inventory stocking and availability.
  • Implemented policies to reduce cost and eliminate waste.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.

Warehouse Supervisor

Essential Lens
  • Supervised warehouse operations by managing employees during shifts.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Maintained high levels of accuracy in daily operations.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.

Cashier/ Data Entry Clerk and Customer Care Representative

Island Dairies Limited
  • Using Accpac software
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Learned duties for various positions and provided backup at key times.

Education

Associates Degree - Business Administration with major in Accounting

Excelsior Community College
Jamaica
01.2008

5 Caribbean Examination Passes - Mathematics, English Language, Principles of Accounts, Principles of Business, Office Procedures

Campion College
Jamaica
01.2003

Skills

Problem Solving

Leadership

Time Management

Staff Training and Development

Customer Service

Decision-Making

Adaptability and Flexibility

Analytical Thinking

References

  • Mr. Tevin McCleary, Staff Sergeant/Recruiter, Military, 516-519-0006
  • Mr. Kevin McKessey, Teacher, 646-772-1664
  • Mr. Hushim Barrett, Sergeant, Military, 347-893-2719


Timeline

Manager

Food Saver Limited

Assistant Manager

Good Food for Less

Purchasing Manager and Line Cook

Kokomo restaurant

Warehouse Supervisor

Essential Lens

Cashier/ Data Entry Clerk and Customer Care Representative

Island Dairies Limited

Associates Degree - Business Administration with major in Accounting

Excelsior Community College

5 Caribbean Examination Passes - Mathematics, English Language, Principles of Accounts, Principles of Business, Office Procedures

Campion College
SYDNEY PORTEOUS