Sydney Powell
Annapolis,MD
Overview
12
12
years of professional experience
Work History
Driver
Lyft
10.2023 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned vehicle regularly to maintain professional appearance.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Bakery Manager
Nothing Bundt Cakes
02.2023 - 09.2023
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
- Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
Baker, Cashier, To-Go
The Cheesecake Factory
10.2016 - 05.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Trained new employees on bakery methods and procedures.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Server, Bartender, Shift Lead, Manager
Buffalo Wild Wings
03.2012 - 10.2016
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Anne Arundel Community College
Arnold, MDHigh School Diploma -
Glen Burnie High School
Glen Burnie, MD06.2010
Skills
- Problem-Solving
- Time Management
- Multitasking Capabilities
- Attention to Detail
- Food Management Experience
- POS System Operations
- Effective Communication
- Food Cost Analysis
- Customer Service
- Organizational Abilities
- Teamwork and Collaboration
- Proficient in Microsoft Applications
Timeline
Driver
Lyft
10.2023 - Current
Bakery Manager
Nothing Bundt Cakes
02.2023 - 09.2023
Baker, Cashier, To-Go
The Cheesecake Factory
10.2016 - 05.2023
Server, Bartender, Shift Lead, Manager
Buffalo Wild Wings
03.2012 - 10.2016
Anne Arundel Community College
High School Diploma -
Glen Burnie High School
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