Compassionate healthcare professional dedicated to enhancing patient experiences and supporting diverse communities. Experienced in bridging communication gaps and ensuring clarity in healthcare interactions while applying knowledge of medical terminology and ethical standards. Proven ability to foster trust and understanding through cultural sensitivity and effective listening.
Work History
Golf Operations Assistant
5 Months
The Fields of Clover Hill Golf Course | 05.2026 - Current
Coordinated tee time scheduling to enhance guest experience and optimize flow.
Provided customer service by addressing inquiries and resolving issues promptly.
Supported inventory management for pro shop merchandise and equipment rentals.
Assisted in daily golf course operations and maintenance activities.
Contributed to overall success of golf operations team by consistently displaying strong work ethic, attention to detail, and adaptability when faced with unforeseen challenges or changes in daily priorities.
Volunteer Medical Interpreter
8 Months
Free Clinic of Pierce & St. Croix Counties | 09.2025 - 05.2026
Facilitated clear communication between patients and healthcare providers during medical consultations.
Collaborated with clinical staff to ensure accurate interpretation of patient needs and preferences.
Assisted in translating medical terminology for diverse patient populations, enhancing understanding of care instructions.
Conducted pre-appointment preparation by gathering necessary patient information and documentation.
Supported the clinic's mission by promoting access to healthcare for underserved communities through effective interpretation services.
Provided cultural competency training for healthcare providers to foster improved communication and understanding with diverse patient populations.
Childcare Assistant Teacher
3 Years
YMCA Daycare | 05.2022 - 05.2025
Fostered positive relationships with children, enhancing social development and emotional well-being.
Monitored children's safety and behavior, ensuring a secure learning environment.
Assisted in planning and implementing age-appropriate educational activities.
Collaborated with lead teachers to assess individual student progress and adapt lesson plans accordingly.
Administered first aid when necessary and administered medication for any children when needed.
Education
Bachelor of Arts - Modern Languages - Spanish
University of Wisconsin - River Falls | River Falls | 05-2026
Skills
Customer Service
POS system operation
Attention to detail
Teamwork and collaboration
Leadership
Accountability
Patient privacy
Patient confidentiality
Accomplishments
University of Wisconsin - River Falls Deans List: Fall 2023, Spring 2024, Fall 2024, Fall 2025, Spring 2026