Sydney Reardon
Spring Hill,FL
Summary
Dynamic professional with a proven track record at Tampa General Hospital Emergency Department, excelling in customer service and cardiac monitoring. Skilled in office administration and team collaboration, I significantly contributed to optimizing patient care and enhancing operational efficiency. Demonstrates strong organizational abilities and verbal communication, ensuring high-quality outcomes in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Secretary
Tampa General Hospital Emergency Department
03.2024 - 07.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Monitor Technician
Tampa General Hospital Emergency Department
03.2024 - 07.2024
- Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the facility.
- Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
- Troubleshot monitor equipment issues, ensuring uninterrupted surveillance of patients' heart activity.
- Optimized response times during emergencies by promptly notifying appropriate staff members about concerning cardiac events or trends observed in monitoring data.
- Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
Waitress
Whiskey Joe's
02.2022 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Store Associate
Backyard Adventures
04.2019 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
High School Diploma -
Unity High School
Mendon, IL05.2017
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Multi-Line Phone Systems
- Cardiac monitoring
- Basic Life Support
- Cerner Proficiency
- Team Collaboration
Certification
- NCET - ECG Technician
- CPI - Crisis Prevention Intervention Training
- BLS - Basic Life Support
Timeline
Secretary
Tampa General Hospital Emergency Department
03.2024 - 07.2024
Monitor Technician
Tampa General Hospital Emergency Department
03.2024 - 07.2024
Waitress
Whiskey Joe's
02.2022 - 03.2024
Store Associate
Backyard Adventures
04.2019 - 01.2022
High School Diploma -
Unity High School
- NCET - ECG Technician
- CPI - Crisis Prevention Intervention Training
- BLS - Basic Life Support
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