Sydney Richardson
Columbus,OH
Summary
Well-qualified LPN, medical professional, with over 3 years experience triaging patients, capturing information and completing basic procedures along with patient education that comes with discharge teaching. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature! Self motivated with an energetic personality to match! Background in Emergency Medicine/Hospital environments as well as Business development and Microsoft proficiency. Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Mount Carmel East Hospital
03.2023 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Collaborated with interdisciplinary healthcare team members to develop individualized care plans for patients.
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
- Assisted in minor surgical procedures, enhancing patient comfort and supporting surgical team efficiency.
- Enhanced patient recovery by providing compassionate care and closely monitoring vital signs.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans, optimizing patient outcomes.
- Facilitated patient education on disease management and prevention, empowering individuals towards healthier lifestyles.
- Contributed to quality improvement initiatives by providing feedback on care processes and patient experiences.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Supported patients and families through education on home care procedures, enhancing post-discharge outcomes.
- Led training sessions for new LPNs and nursing assistants, improving team competency and patient care standards.
- Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Developed patient care plans to address individual needs, promoting faster recovery.
- Administered medications to ensure adherence to treatment plans, improving health outcomes.
- Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
- Streamlined medication administration processes, reducing wait times and increasing patient compliance.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Coordinated patient transfers to other facilities.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Emergency Room Technician
Mount Carmel East Hospital
10.2021 - 02.2023
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
- Provided exceptional service by maintaining professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within hospital setting.
- Liaised between nurses, physicians, patients and visitors.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
- Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
- Facilitated transfer of patients throughout medical facility and between departments.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Contributed to overall success of emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
- Reduced wait times by effectively triaging patients to prioritize treatment based on severity of their conditions.
- Prepared patients for surgery or further diagnostic testing by inserting IV lines and foley catheters as required.
- Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.
- Enhanced patient comfort, adjusting beds and helping with mobility as needed.
- Supported patient recovery by providing post-treatment care instructions and follow-up recommendations.
- Boosted team morale and maintained positive work environment, even under stressful conditions.
- Assisted in life-saving procedures, supporting medical teams during critical emergencies.
Residential Property Manager
Ackermann Group
03.2020 - 08.2021
- Residential/Community Property Manager of a 400 Unit Complex.
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw management of Three (3) different properties while providing general service to tenants.
- Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
- Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
- Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
- Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
- Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
- Collaborated with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
- Implemented resident retention programs, fostering a sense of community through social events and timely communication.
- Established preventative maintenance schedules to minimize downtime of facilities while maximizing cost efficiency.
- Ensured compliance with local laws and regulations, staying updated on changes affecting the rental market.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Partnered closely with management team in setting strategic goals for occupancy rates, revenue growth, and overall property enhancement.
- Educated potential tenants on community policies and expectations to ensure a cohesive living environment for all residents.
- Conducted regular performance evaluations of staff, implementing corrective action when necessary and rewarding exceptional employees.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Lead Community Sales Manager and Property Manager
Oakmont Investment Properties, LLC
06.2016 - 03.2020
- Managed 240-unit property and oversaw maintaining properties occupancy level
- Led all Sales Meetings and trained new hires.
- Reviewed market research data and changed sales plans accordingly.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Maximized revenue potential by upselling additional services and amenities to new members during their onboarding process.
- Implemented comprehensive sales strategy, resulting in consistent growth in new memberships.
- Managed and mentored team of sales associates to achieve monthly and annual sales targets.
- Created, revised and presented potential clients with market reports and customized contracts to fit specific sales needs.
- Developed strong relationships with local businesses for cross-promotional opportunities, enhancing community''s visibility.
- Participated in continuous professional development opportunities to stay up-to-date on industry trends and best practices.
- Analyzed market trends and competitor offerings to strategically position community in competitive marketplace.
- Streamlined contract process for new members, ensuring smooth onboarding experience.
- Delivered prompt responses to online inquiries from prospects interested in joining our growing residential community.
- Maintained accurate records of prospective buyer information using CRM software, ensuring efficient tracking of all leads.
- Collaborated with marketing team to create targeted campaigns, driving increased traffic to community.
- Improved prospect conversion rates by tailoring sales strategies based on individual needs and preferences.
- Managed marketed image of developing properties to appeal to wide range of potential home buyers through innovative marketing strategies and sales campaigns.
- Coordinated property tours for prospective buyers, emphasizing unique features that set our community apart from competitors.
- Organized engaging events for prospective residents, showcasing unique benefits of living in community.
- Generated leads by nurturing relationships with real estate agents and other industry professionals within surrounding area.
- Established rapport with potential buyers through personalized follow-ups and consistent communication efforts.
- Guided potential home buyers through step-by-step process of purchasing new home.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Drove sales by developing multi-million dollar contract sales.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Streamlined rent collection processes, significantly reducing late payments.
Property Manager
Oakwood Management Company
06.2015 - 06.2016
- Managed a 112-unit property and was responsible for the day-to-day implementation of policies, procedures, and programs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Streamlined rent collection processes, significantly reducing late payments.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Completed annual rent calculations using housing database software.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
Education
Associate of Science - Nursing
Hondros College of Nursing
Westerville, OH09.2025
Licenses Practical Nurse - LPN - Nursing
Hondros College of Nursing
Westerville, OH12.2021
Associate of Business Administration - Real Estate Development
Ashford University
San Diego, CA07.2016
Associate of Science -
Kent State University
Kent, OH05.2012
High School Diploma -
Olentangy Liberty High School
Powell, OH05.2009
Skills
Direct Patient Care/Planning/Education & Discharge
- Patient Assessments/Evaluations
- Documenting intake/outtake/Triage/Discharging
- Emergency Response
- Healthcare Software Proficiency
- Critical Thinking
- Attention to Detail/Detail-Oriented
- Responsible and Dependable and Organized
- Strong Clinical Judgment
- Adaptable and Flexible
- Prioritization and Ability to Multitask
- Work Planning and Coordination
- Administrative Functions
- Self-motivated
- Discharge planning experience
- Effective verbal and written communication skills
Certification
- Certified TNCC - Trauma Nursing Core Course, Mount Carmel Health Systems - 2024.
- Certified ACLS - Advanced Cardiovascular Life Support, - 2023-2025.
- Licensed Practical Nurse - Multistate License Renewed 2024.
Timeline
Licensed Practical Nurse
Mount Carmel East Hospital
03.2023 - Current
Emergency Room Technician
Mount Carmel East Hospital
10.2021 - 02.2023
Residential Property Manager
Ackermann Group
03.2020 - 08.2021
Lead Community Sales Manager and Property Manager
Oakmont Investment Properties, LLC
06.2016 - 03.2020
Property Manager
Oakwood Management Company
06.2015 - 06.2016
Associate of Science - Nursing
Hondros College of Nursing
Licenses Practical Nurse - LPN - Nursing
Hondros College of Nursing
Associate of Business Administration - Real Estate Development
Ashford University
Associate of Science -
Kent State University
High School Diploma -
Olentangy Liberty High School
- Certified TNCC - Trauma Nursing Core Course, Mount Carmel Health Systems - 2024.
- Certified ACLS - Advanced Cardiovascular Life Support, - 2023-2025.
- Licensed Practical Nurse - Multistate License Renewed 2024.
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