Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sydney Sanders

St. George,UT

Summary

Driven and results-oriented sales professional with a proven track record in high-volume outbound prospecting, lead generation, and appointment setting. Currently leading door-to-door efforts and digital marketing strategy at Seitz West Windows and Doors, generating 100+ homeowner engagements daily and consistently booking multiple qualified appointments with a 90%+ show rate. Experienced in managing the full lead funnel—from outreach to conversion—using CRM tools to maintain pipeline visibility and support sales team success. Strong background in customer advocacy, relationship building, and cross-functional collaboration. Eager to bring this hustle, strategy, and CRM fluency into a fast-paced SaaS environment as a Sales Development Representative.

Overview

5
5
years of professional experience

Work History

Sales Representative & Marketing Manager

Seitz West
09.2024 - Current
  • Drive 100+ homeowner engagements every day, uncovering needs and turning curiosity into qualified leads.
  • Consistently book multiple committed appointments daily and maintain a 90%+ show rate through prompt, personalized follow-ups using text, phone, and CRM tools.
  • Lead the team in monthly revenue by converting face-to-face conversations into signed window-replacement projects.
  • Own the entire lead-generation funnel—from door pitches to Facebook/Instagram ads and Google campaigns—generating a steady stream of inbound and outbound leads.
  • Qualify and track every prospect in the CRM, giving leadership full pipeline visibility and accurate forecasting.
  • Collaborate with executives to refine sales scripts, offers, and territory strategies, directly contributing to higher conversion rates and regional expansion.
  • Recognized as a top performer across multiple territories for both revenue generated and appointments set.

Consumer Advocate Analyst

LendingClub
10.2022 - Current
  • Investigated consumer complaints and disputes to identify trends, patterns and resolve discrepancies.
  • Utilized a detail-oriented approach to ensure accuracy in research findings and demonstrated excellent problem-solving skills in finding information efficiently while working with large and confidential datasets.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and prepared reports to communicate findings.
  • Achievements/Tasks

Customer Service Representative

LendingClub Bank
06.2021 - 10.2022
  • Assisted customers with various banking transactions, including deposits, withdrawals, account inquiries while handling elevated tasks.
  • Worked closely with Fraud, Operations, and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions and consumers.
  • Built and maintained strong customer relationships to enhance customer satisfaction while resolving customer issues and inquiries in a timely and efficient manner.
  • Gained knowledge of banking regulations and compliance requirements to ensure adherence to industry standards.
  • Achievements/Tasks

Office Manager

Axcess Accident Center
09.2020 - 05.2021
  • Managed day-to-day administrative operations, including scheduling, record-keeping, and provided training as needed.
  • Provided administrative support to executive team members, including calendar management, call management, and expense reporting.
  • Implemented efficient filing systems and document management processes to improve organization and accessibility.
  • Achievements/Tasks

Education

Associate's Degree - Idaho

Brigham Young University
08.2014

Skills

  • Investigation
  • Analytical Thinking
  • Problem-Solving
  • Decision-Making
  • Research
  • Communication
  • Customer Relationship Building
  • Lead Generation
  • Outbound Marketing

Accomplishments

  • Emerging Leadership Participant (06/2022 - 10/2022) Participated in workshops and seminars on leadership development, communication skills, and team management. Generated comprehensive reports and prepared presentations to stakeholders.
  • RISE Participant (09/2023 - 02/2024) Engaged in cross-functional collaboration and networking opportunities and took ownership of personal development in a group mentoring environment.

Languages

Spanish
Professional Working

Timeline

Sales Representative & Marketing Manager

Seitz West
09.2024 - Current

Consumer Advocate Analyst

LendingClub
10.2022 - Current

Customer Service Representative

LendingClub Bank
06.2021 - 10.2022

Office Manager

Axcess Accident Center
09.2020 - 05.2021

Associate's Degree - Idaho

Brigham Young University