Sydney Scales

• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Lead government or TSA related consumer sales for identity related products and services.

• Verify customer identity, scan required documents into database system, take passport photos

• Completed customer fingerprint images, biometric & data capture processes and paperwork

• Performed basic maintenance and troubleshoot issues with fingerprinting and retail equipment

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.