Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Schell

Covington,GA

Summary

Highly motivated employee with a strong work ethic and exceptional interpersonal skills. Demonstrated adaptability and ability to quickly master new skills. Effective in unsupervised environments. Flexible hard worker committed to team success.

Overview

9
9
years of professional experience

Work History

Logistics Coordinator

Demis Products
Lithonia , GA
06.2022 - Current
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Created reports on freight costs, delivery timelines, invoices and other related information.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.

Office Assistant

Demis Products
Lithonia , GA
05.2021 - 06.2022
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.
  • Maintained confidentiality of sensitive information and documents.
  • Delivered messages and ran errands.

Office Administrative Assistant

BJ Enterprises
Covington, GA
01.2016 - 02.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Education

High School Diploma -

Newton High School
Covington, GA
05-2015

The University of Alabama
Tuscaloosa, AL

Valdosta State University
Valdosta, GA

Skills

  • Problem-Solving
  • Customer Service
  • Scheduling
  • Positive Communication Skills
  • Customer Relations
  • Data entry and management
  • Strong Willingness to Learn
  • Deadline-Oriented Planning

Timeline

Logistics Coordinator

Demis Products
06.2022 - Current

Office Assistant

Demis Products
05.2021 - 06.2022

Office Administrative Assistant

BJ Enterprises
01.2016 - 02.2019

High School Diploma -

Newton High School

The University of Alabama

Valdosta State University

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Sydney Schell