Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Schneider

Giddings,TX

Summary

Dynamic Certified Pharmacy Technician with proven expertise at Pieratts in medication dispensing and insurance claims processing. Adept at maintaining pharmacy inventory and ensuring compliance with HIPAA regulations. Recognized for exceptional customer service and effective communication, consistently enhancing patient satisfaction and operational efficiency in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

Server

Bullpen Bar and Grill
Giddings, TX
02.2024 - Current
  • Greeted guests and provided menus.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Trained new employees on restaurant procedures and plating techniques.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Filled condiments and napkin containers during slack periods.
  • Presented menus and answered questions regarding items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Set up tables in between patrons to reduce wait times.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.

Certified Pharmacy Technician

Pieratts
Giddings, TX
08.2022 - Current
  • Performed administrative duties such as filing, data entry, answering phones.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Entered patient profile information into computer systems accurately and completely.
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Conducted compliance packaging of prescribed medications into unit dose containers.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Assisted patients in understanding their medication instructions and usage directions.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Verified accuracy of patient information on prescription orders.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
  • Maintained records of controlled substances dispensed according to state regulations.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Established and updated patient profiles, medications and insurance details.
  • Compiled customer demographic, allergy, and medical history background.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Verified prescriptions and drug labels, documents and packages.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
  • Prepared prescription transfers to other pharmacies.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Entered prescription information into computer databases.
  • Maintained proper storage and security conditions for drugs.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Established or maintained medications and other patient profiles.

Education

High School Diploma -

Giddings High School
Giddings, TX
05-2023

Skills

  • Medication dispensing
  • Insurance claims processing
  • Pharmacy inventory management
  • Data entry
  • Time management
  • Insurance confirmation
  • HIPAA regulations
  • Patient education
  • Customer service
  • Safety protocols
  • Effective communication
  • Team collaboration

Timeline

Server

Bullpen Bar and Grill
02.2024 - Current

Certified Pharmacy Technician

Pieratts
08.2022 - Current

High School Diploma -

Giddings High School

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