Sydney Sidon
Warren,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
FOA
Crossroads Treatment Centers
Warren, PA
04.2024 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Checked patients in and out for appointments and collected co-payments.
- Provided referrals to community resources related to drug and alcohol prevention, intervention, and recovery services.
- Followed standard safety protocols when handling hazardous materials and chemicals.
- Collected urine specimens from patients for testing purposes.
- Verified patient identification before performing any tests or analyses on specimens.
- Reviewed test results for accuracy prior to releasing them to physicians or other healthcare providers.
- Stored specimens at the appropriate temperature until they were ready for testing.
- Ordered supplies necessary for daily operations within the lab.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Prepared specimens and forms for transport to outside laboratories.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Performed daily housekeeping tasks driving efficient laboratory operations.
Peer Support Specialist
Beacon Light Behavioral Health
Warren, PA
02.2022 - 11.2022
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Facilitated individual and group sessions to provide guidance and counseling.
- Assisted clients with developing healthy coping skills to manage stressors.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Maintained accurate records of client progress through use of electronic medical record system.
- Educated clients on available community resources that could enhance their quality of life.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Coordinated referrals for additional services as needed based on client needs.
- Created educational materials for staff members related to peer support services.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Actively listened and responded empathetically when interacting with clients.
- Encouraged open communication between all parties involved in the client's case.
- Researched relevant topics related to mental health services or treatments.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
Education
Certified Phlebotomist - Phlebotomy
Piedmont Community College
Roxboro, NC01-2011
Skills
- Organization and Time Management
- Recordkeeping
- Research
- Team building
- Self-Directed
- Multitasking
- Excellent Communication
- Attention to Detail
- Decision-Making
- Customer Service
- Conflict Resolution
- Cultural Awareness
- Communication
- Team Management
- Remote Office Availability
- Flexible and Adaptable
- Recovery assistance and support
- Rapport Building
- Relationship cultivation
- Interpersonal abilities
- Appointment Scheduling
- Motivational Interviewing
- Community services information
- Relationship-building skills
- Exemplary communication
- Effective collaboration and interaction
- Boundary Setting
- Planning skills
- Problem-solving skills
- Resource Navigation
Timeline
FOA
Crossroads Treatment Centers
04.2024 - Current
Peer Support Specialist
Beacon Light Behavioral Health
02.2022 - 11.2022
Certified Phlebotomist - Phlebotomy
Piedmont Community College
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