Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sydney Spicer

Norfolk,VA

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

3
3
years of professional experience

Work History

Administration Clerk

Forward Air
Virginia Beach, VA
09.2023 - Current
  • Managed communication between suppliers and clients during the custom clearance process.
  • Verified that all necessary documents were included in each shipment before releasing it from customs control.
  • Inspected cargo shipments for accuracy and completeness prior to release from customs control.
  • Communicated effectively with other departments within the organization to coordinate the flow of information related to exports activities.
  • Proficient in current digital communications, remote office and networked PC technologies and associated software packages
  • Windows 98/2000/XP/VISTA/7/8/10/13 and Mac OS/OSX Operating Systems
  • Microsoft Office Professional Suite (Word, Excel, PowerPoint)

Clerk

ABF Freight System
Lynwood, IL
06.2021 - 09.2023
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Prepared deposits according to established procedures.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Processed payroll information for up to 600 employees, including calculating wages and deductions.
  • Called patients prior to scheduled appointments to confirm attendance.
  • Scheduled appointments, managed calendars and ensured accuracy of appointment times.
  • Prepared hazardous materials documentation as needed for international and domestic shipments.
  • Performed regular physical inventories of warehouse.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Participated in team meetings discussing changes in procedures or processes.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Grocery Store Cashier

Meijer
Bourbonnais, IL
01.2021 - 07.2021
  • Handled customer complaints professionally and referred them to managers when necessary.
  • Ensured proper use of coupons during checkout process.
  • Bagged groceries for customers after they have paid for their purchases.
  • Performed opening duties such as turning on registers and balancing drawers for start-up operations.
  • Verified prices and rang up items correctly on the register.
  • Processed payments using cash register, credit and debit cards, checks and gift cards.
  • Provided accurate change when applicable.

Education

High School Diploma -

Kankakee Trinity Academy
Kankakee, IL
06-2018

Some College (No Degree) - Elementary Education

MacMurray College
Jacksonville, IL

Skills

  • Proficient in Microsoft Office Suite
  • Dependable and Hardworking
  • Effective Communication
  • Data Entry
  • Document Preparation
  • Organizational Skills
  • Attention to Detail
  • Time management abilities
  • Multitasking
  • Incoming Call Reception
  • Scheduling
  • Data Collection

References

References available upon request.

Timeline

Administration Clerk

Forward Air
09.2023 - Current

Clerk

ABF Freight System
06.2021 - 09.2023

Grocery Store Cashier

Meijer
01.2021 - 07.2021

High School Diploma -

Kankakee Trinity Academy

Some College (No Degree) - Elementary Education

MacMurray College

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Sydney Spicer