Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Stanley-Bahena

Houston,TX

Summary

Dependable professional with a knack for hard work, attention to detail, and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, deligent, and excels at learning and multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Front of House Trainer

Hopdoddy Burger Bar
Houston, TX
06.2018 - 01.2019
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Prepared and managed the front of house budget, optimizing expenses to increase profitability.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Trained front of house staff in customer service excellence and operational procedures.

Head Waiter

Gringos Tex Mex
Houston, TX
11.2017 - 05.2018
  • Provided assistance in resolving customer complaints in a professional manner.
  • Monitored wait staff performance and provided feedback when necessary.
  • Conducted daily pre-shift meetings to ensure smooth operation of the shift.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Upheld company standards and compliance requirements for operations.
  • Maintained accurate records of employee attendance and payroll information.
  • Performed cashier duties when necessary including handling payments from customers using POS systems or cash registers.

Retail Assistant Manager

Charming Charlies
Houston, TX
07.2016 - 11.2017
  • Monitored inventory levels and reordered merchandise as needed.
  • Proposed or approved modifications to project plans.
  • Supported management team in developing action plans for addressing underperforming areas.
  • Coordinated with vendors for product availability and delivery schedules.
  • Processed sales transactions via cash register and telephone orders.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained a neat, clean, organized work environment that meets company standards.
  • Collaborated with other managers on projects such as store layout changes or marketing campaigns.

Education

Some College (No Degree) - Science

Lone Star College
Houston, TX

Skills

  • Schedule coordination
  • Policies and procedures implementation
  • Emergency preparedness
  • Team building
  • Collaborative leadership
  • Records management
  • Fundraising

Timeline

Front of House Trainer

Hopdoddy Burger Bar
06.2018 - 01.2019

Head Waiter

Gringos Tex Mex
11.2017 - 05.2018

Retail Assistant Manager

Charming Charlies
07.2016 - 11.2017

Some College (No Degree) - Science

Lone Star College

Similar Profiles

CREATE PROFILE
Sydney Stanley-Bahena