Sydney St. Jean
Wilmington,NC
Summary
Dynamic, highly motivated, and detail-oriented individual. Utilizes rapport-building skills that foster and grow relationships in fast-paced environments, as well as one-on-one settings. Intensely driven individual pursuing knowledge in strength and conditioning, sports medicine, and athletic training. Demonstrates ability to assess movement patterns and prescribe sport-specific training, as well as knowledge of human anatomy and physiology. A self-starter with well-developed initiative and ability to balance competing demands while delivering quality care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Specialty Sales Team Leader
Target
Wilmington, NC
12.2023 - Current
- Developed and implemented strategies to increase sales performance.
- Established standards of excellence in guest service, product knowledge, and communication skills.
- Hired new team members and provided ongoing training and development opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored employee productivity to provide constructive feedback and coaching.
Checkout and Service Advocate
Target
Wilmington, NC
10.2022 - 12.2023
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled customer complaints in a professional manner, escalating as necessary to ensure resolution.
- Operated POS system to receive payment by cash, check and credit card.
Member Experience Team Member
O2 Fitness
Wilmington, NC
07.2021 - 10.2022
- Provided information on class schedules, pricing plans, and available services.
- Manage multiple tasks, set priorities, meet deadlines, and assume additional responsibility.
- Utilizes cross-selling skills and active listening to meet client needs.
- Provided guidance on proper use of exercise machines and other equipment in the facility.
- Tracking and improving sales trends.
Merchandise Leader
American Eagle Outfitters, Inc
Auburn, MA
08.2019 - 06.2021
- Maintained selling floor presentations and restocking as needed.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
Bachelor of Science - Exercise Science
University of North Carolina At Wilmington
Wilmington, NC12-2023
High School Diploma -
Quabbin Regional High School
Barre, MA05-2019
Elementary Education
Worcester State University
Worcester, MASkills
- Ability to perform in high stress environments
- Strong interpersonal communication skills
- Ability to provide detailed exercise instruction
- Strong organizational skills and flexible scheduling
- Patient and persistent
- Demonstrates strong evaluation skills
- Empathetic and compassionate
- Outstanding work ethic
- Eager to learn new skills
- Knowledge of human anatomy and physiology
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Basic Life Support Provider Card BLS –American Heart Association.
Accomplishments
- Summa Cum Laude - University of North Carolina at Wilmington
- Dean's List - University of North Carolina at Wilmington
- Dean's List - Worcester State University
Affiliations
- Paws Place Dog Rescue Volunteer
- Exercise Science Student Association Member
- Basketball Player
- Peer Tutor - Worcester State University
- Volunteer Coach for Quabbin Girl’s Travel Basketball Team
- Volunteer at Massachusetts Special Olympics
- Volunteer Horseback Riding Instructor at Holiday Acres Equestrian Center
Timeline
Specialty Sales Team Leader
Target
12.2023 - Current
Checkout and Service Advocate
Target
10.2022 - 12.2023
Member Experience Team Member
O2 Fitness
07.2021 - 10.2022
Merchandise Leader
American Eagle Outfitters, Inc
08.2019 - 06.2021
Bachelor of Science - Exercise Science
University of North Carolina At Wilmington
High School Diploma -
Quabbin Regional High School
Elementary Education
Worcester State University
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