Sydney Strickland
Bellevue,WA
Summary
Dedicated and detail-oriented receptionist with over 10 years of experience in front desk operations. Known for delivering exceptional customer service, managing administrative tasks, and providing a seamless guest experience. Skilled at multitasking in fast-paced environments and maintaining organized systems. Seeking to leverage expertise in customer relations and office management in a dynamic role with an innovative company.
Overview
12
12
years of professional experience
Work History
House Manager - Personal Assistant
Charter Harrison
02.2022 - Current
- Oversee daily operations, anticipating and fulfilling the needs of the household and Head of Household.
- Manage household schedules, event planning, and ensure seamless transitions between properties
- Perform cleaning, laundry, inventory management, and coordinate maintenance/repairs.
- Assist with administrative duties such as managing household documents and preparing for events.
Receptionist
Michael’s of Bellevue Salon & Spa
01.2013 - 01.2023
- Greeted clients, managed scheduling, and handled phone inquiries regarding spa services and products.
- Confirmed appointments, communicated with clients, and updated client records. Processed payments, handled POS transactions, and maintained organized client records.
- Assisted with inventory management, retail sales, and administrative support as needed.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Massage Envy
02.2022 - 07.2022
- Scheduled appointments and provided information to clients about services and promotions.
- Managed client check-ins, payment processing, and ensured smooth front desk operations.
- Delivered exceptional customer service, contributing to a positive client experience.
Receptionist
Gene Juarez Salon & Spa
02.2020 - 07.2020
- Welcomed clients, handled appointment bookings, and provided information on services and products.
- Processed payments, performed check-ins, and ensured client satisfaction.
- Supported administrative tasks, including document filing and managing office supplies.
Sales Associate
Nordstrom
02.2017 - 02.2018
- Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
- Contributed to team efforts in achieving monthly sales targets through consistent performance and collaboration.
Style Advisor
Aritzia
03.2016 - 12.2016
- Assisted customers with style selection, offering personalized fashion advice.
- Managed inventory, assisted with sales, and handled shipping and receiving tasks.
- Supported store operations to enhance the overall customer experience.
Education
Associate of Arts - Digital Photography
The Art Institute of Seattle
Seattle, WA09.2016
Skills
- Customer Service
- Client Relations
- Appointment Scheduling
- Time Management
- Inventory Management
- Ability to Handle High-Pressure Situations
- Multitasking
- Problem Solving
- Interpersonal Communication
- Exceptional organization
Timeline
House Manager - Personal Assistant
Charter Harrison
02.2022 - Current
Receptionist
Massage Envy
02.2022 - 07.2022
Receptionist
Gene Juarez Salon & Spa
02.2020 - 07.2020
Sales Associate
Nordstrom
02.2017 - 02.2018
Style Advisor
Aritzia
03.2016 - 12.2016
Receptionist
Michael’s of Bellevue Salon & Spa
01.2013 - 01.2023
Associate of Arts - Digital Photography
The Art Institute of Seattle
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