Sydney Sullivan
Summary
Experienced Casual to Fine Dining Server with a track record of providing exceptional customer service and creating memorable dining experiences for guests. Skilled in anticipating guests needs and working harmoniously with colleagues and supervisors to ensure a seamless guest flow throughout the company. As a growth driven individual, I'm seeking an opportunity to apply the skills acquired throughout my time in the service industry to a career more aligned with my passion for health and wellness.
Overview
4
4
years of professional experience
Work History
Bartender
The Southern Gentleman
09.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Specialist Counselor - Aerial Coaching
Camp Westmont
06.2021 - 08.2023
- Boosted campers (6-16 years old) confidence through personalized circus training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights to maximize camper experience.
- Adapted quickly to new equipment or apparatuses when needed, showcasing a high level of adaptability in the rapidly changing world of aerial performance art.
Lead Server
The Common
03.2022 - 06.2023
- Attended weekly company training to expand upon wine education to maintain Wine Spectator award winning standards.
- Provided full bottle service to enhance guest experience.
- Collaborated in the execution of quarterly, specialized wine events.
- Featured Menu to guests with extensive knowledge of ingredients and allergens.
- Supervised and delegated opening and closing duties among colleagues.
Fine Dining Server
The Olde Pink House
02.2022 - 07.2022
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales-driven.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Fine Dining Server
The Grey
02.2021 - 06.2021
- Greeted and accommodated guests, building rapport from the first interaction.
- Prepared and arranged settings as a part of table service and pace out guest experience.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
Intern
Dawn Farms
09.2019 - 11.2019
- Gained valuable experience by observing professionals provide crisis intervention and educate family members about addiction and recovery processes
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Bachelor of Arts - Anthropology
University of Michigan - Ann Arbor
Ann Arbor, MI05.2020
Skills
- Strong multitasking
- Customer Service
- Wine Consultation
- Upselling
- Cash handling and Deposit
- Time Management and Scheduling
Timeline
Bartender
The Southern Gentleman
09.2023 - 02.2024
Lead Server
The Common
03.2022 - 06.2023
Fine Dining Server
The Olde Pink House
02.2022 - 07.2022
Specialist Counselor - Aerial Coaching
Camp Westmont
06.2021 - 08.2023
Fine Dining Server
The Grey
02.2021 - 06.2021
Intern
Dawn Farms
09.2019 - 11.2019
Bachelor of Arts - Anthropology
University of Michigan - Ann Arbor
Similar Profiles
Rachel PeeplesRachel Peeples
Restaurant Server at The Southern GentlemanRestaurant Server at The Southern Gentleman
Maureni LopezMaureni Lopez
Cocktail Server at Scores Gentleman ClubCocktail Server at Scores Gentleman Club
Janet JohnsonJanet Johnson
Assitant General Manager at Sophia's Gentleman ClubAssitant General Manager at Sophia's Gentleman Club