Sydney Taing
Hampton,GA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Bobarista
Ding Tea Mcdonough
03.2022 - Current
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Created new training guidelines, and provided staff orientation and training.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Customer Service Cashier
Julee Nails
01.2019 - 03.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Completed file maintenance log for price discrepancies.
Education
High School Diploma -
Lovejoy High School
Hampton, GA05.2019
Skills
- Menu Memorization
- Ordering Procedures
- Price Memorization
- Table Setting Arrangements
- To-Go Order Preparation
- Food Preparation and Safety
- Sales Expertise
- Upselling Techniques
- Sales Techniques
- Workflow Coordination
Timeline
Bobarista
Ding Tea Mcdonough
03.2022 - Current
Customer Service Cashier
Julee Nails
01.2019 - 03.2021
High School Diploma -
Lovejoy High School
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