Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Tasowie

Syracuse

Summary

Dedicated and outgoing candidate with extensive customer service and sales experience. Motivated to maintain custom satisfaction, improve buying experience, and contribute to company success. Consistently recognized for top-notch skills in oral and written communication and ability to manage priorities with a positive attitude.

Overview

6
6
years of professional experience

Work History

Full Time Sales Manager

Ulta Salon And Cosmetics
08.2023 - Current
  • Managed scheduling and processed payroll
  • Led a successful sales team by providing motivational, one-on-one coaching, and performance-based incentives
  • Collaborated with brand representatives to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited and hired talent to add value and expertise to sales department.
  • Organized promotional events and interacted with community to increase sales volume.

Full Time Client Specialist

Milan Laser Hair Removal
10.2022 - 07.2023
  • Introduced clients to client and services, providing wonderful first impression
  • Processed payments, filed payment paperwork, and walked clients through 3rd party credit lending
  • Provided excellent customer service by following up with clients, sending out information, and responding to incoming calls.
  • Provided information for potential client upsells to treatment providers
  • Consistently met monthly sales goals through implementation of effective marketing strategies
  • Maintained clean and orderly clinic by mopping floors, emptying trash cans and wiping down surfaces
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals

Full Time Billing & Sales Representative

Spectrum
04.2022 - 10.2022
  • Executed billing tasks and recorded information on customers in company database
  • Completed 7 week training course to learn dual program module for billing and sales
  • Kept all customer information secure and confidential
  • Managed an average of over 40 calls pertaining to reconciliation of delinquent accounts and billing
  • Followed up with appropriate parties to obtain prompt payments or lead
  • Developed good rapport with customers to cultivate loyalty and satisfaction

Full Time Assistant Store Manager

Pacific Swimwear
05.2021 - 04.2022
  • Responded to customer concerns, working with store manager to raise customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.

Part Time Sales Associate

Lane Bryant
08.2018 - 04.2021
  • Engaged with customers to effectively build rapport and lasting relationships
  • Helped customers locate products and checked store system for merchandise at other sites
  • Provided positive first impressions to welcome existing, new and potential customers
  • Assisted in upkeep of store's visual appeal, engaged with customers, and promoted specific merchandise
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Prepared merchandise for sales floor through pricing and tagging

Education

High School Diploma -

Syracuse Academy of Science
Syracuse, New York
06.2018

Skills

  • Upselling
  • Obtaining client reviews to boost company profile to target audience
  • Credit and cash transactions
  • Adaptable and flexible
  • Strong written and verbal communication skills
  • Strong POS Systems and Computer skills
  • Loss Prevention Goals Monitoring
  • Providing consistent positive client experience
  • Managed payroll and scheduling
  • Ability to engage with diverse clientele
  • Strong dispute mediation skills
  • Plans and executes brand collaborations or brand events

Timeline

Full Time Sales Manager

Ulta Salon And Cosmetics
08.2023 - Current

Full Time Client Specialist

Milan Laser Hair Removal
10.2022 - 07.2023

Full Time Billing & Sales Representative

Spectrum
04.2022 - 10.2022

Full Time Assistant Store Manager

Pacific Swimwear
05.2021 - 04.2022

Part Time Sales Associate

Lane Bryant
08.2018 - 04.2021

High School Diploma -

Syracuse Academy of Science

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Sydney Tasowie