Sydney Taylor
Hermosa Beach,CA
Summary
Customer Service professional with history of meeting challenges in complex organizations that rely on collaborative skills to contribute to company growth and success. Proven track record of delivering results in fast-paced environments. Experience targeting customers and delivering results, win-win outcomes, and exceeding goals.
Overview
4
4
years of professional experience
Work History
Associate District Manager
Adp- Automated Data Processing
08.2023 - Current
- Assist the District Manager in building and maintaining strong relationships with clients, understanding their needs
- Collaborated with the sales team to support new business development initiatives, including identifying potential clients and participating in client meetings.
- Foster a collaborative work environment by effectively communicating and coordinating with internal teams to ensure a seamless client experience
Management Trainee
Enterprise Rent-A-Car
09.2022 - 07.2023
- Learned to lead and motivate my team of rental agents, coordinated daily operations, setting performance goals and fostered a positive work environment
- Developed strong problem solving skills to address customer issues, handled challenging situations and made decisions that aligned with the companies values.
- Achieved position as “elite" top seven by leading our regions management trainees and management assistants in sales, customer satisfaction and our operator scorecard by exceeding all metrics.
Front Desk Supervisor
Hyatt Place
08.2021 - 08.2022
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Food & Beverage Management Intern
Orchard Lake Country Club
06.2019 - 08.2019
- Aided employees during busy hours to deliver quality service to customers.
- Organized promotional activities such as special dinners or discounts to boost sales.
- Organized and conducted pre-shift meetings to review specials, menu changes, and house co
Education
Bachelor of Arts - Hospitality Business Management
Michigan State University
East Lansing, MI05.2022
Skills
- Microsoft Office
- Customer Service
- Leadership Skills
- Negotiation Skills
- Problem Solving
- Strong Communication
Timeline
Associate District Manager
Adp- Automated Data Processing
08.2023 - Current
Management Trainee
Enterprise Rent-A-Car
09.2022 - 07.2023
Front Desk Supervisor
Hyatt Place
08.2021 - 08.2022
Food & Beverage Management Intern
Orchard Lake Country Club
06.2019 - 08.2019
Bachelor of Arts - Hospitality Business Management
Michigan State University
Similar Profiles
Catherine MarquezCatherine Marquez
Payroll Input, CSR, Amendment Coordinator at Adp- Automated Data ProcessingPayroll Input, CSR, Amendment Coordinator at Adp- Automated Data Processing
Divya RaoDivya Rao
District Manager at ADP (Automated Data Processing)District Manager at ADP (Automated Data Processing)
Cody ShanleyCody Shanley
Inside Sales Representative at ADP- Automated Data ProcessingInside Sales Representative at ADP- Automated Data Processing
Divya RaoDivya Rao
District Manager at ADP (Automated Data Processing)District Manager at ADP (Automated Data Processing)
Ian RobinsonIan Robinson
Office Engineer at Hensel PhelpsOffice Engineer at Hensel Phelps