Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sydney Taylor

Sydney Taylor

Montgomery,AL

Summary

Motivated and detail-oriented individual with a passion for animal care and client service. Experienced in managing front desk operations, effectively communicating with pet owners, and handling administrative tasks. Committed to creating a welcoming environment while supporting the well-being of animals and their families. Eager to contribute to a team that prioritizes compassionate care and efficient service in a veterinary setting.

Overview

5
5
years of professional experience

Work History

Veterinary Receptionist

Goodwin Animal Hospital
03.2024 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Entered data from pet records and office visits into computer system.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Managed office bookkeeping with insurance billing and patient payments.

Lead Prek Teacher

Lakisha Patton
02.2023 - 07.2023
  • Lead first class prek teacher for 4 and 5 year olds.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Promoted sensory development by providing access to different textures.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Assisted and supervised Number children through entire school day.

Lead Pre 3 Teacher

Jennifer Mathis
08.2021 - 02.2023

Lead preschool teachers to 3 year olds , my job responsibilities include buy aren't limited to:

- Prepare lesson plans that was developmentally age appropriate

- Created weekly reports and noted detailed commentary

- Worked with parents on setting educational and socialization goals

- Set up a classroom that promoted and encouraged learning

Summer Teacher

Kathy Jones
05.2016 - 08.2016


  • Helped students explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Met with students, parents and administrators to address and resolve students' behavioral issues.

Nanny

Michelle Owens
08.2012 - 05.2013


  • Built positive and nurturing environments to support child social and emotional growth.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.

Education

Social Child Development - Education

University of Mobile
Mobile, AL
05.2020

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Compassionate care
  • Patient reception management
  • Friendly, positive attitude
  • Dependable and responsible
  • Collaboration and teamwork
  • Driven and determined
  • Professional attitude and work ethic
  • Listening skills
  • Telephone etiquette
  • Calendar management
  • Prioritization
  • Relationship building
  • Empathy for animals
  • Customer interaction

Timeline

Veterinary Receptionist

Goodwin Animal Hospital
03.2024 - Current

Lead Prek Teacher

Lakisha Patton
02.2023 - 07.2023

Lead Pre 3 Teacher

Jennifer Mathis
08.2021 - 02.2023

Summer Teacher

Kathy Jones
05.2016 - 08.2016

Nanny

Michelle Owens
08.2012 - 05.2013

Social Child Development - Education

University of Mobile
Sydney Taylor