Sydney Terison
Freeport,ME
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in a Bank Teller role.
Overview
10
10
years of professional experience
Work History
Customer Service
South Freeport Market
10.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Opened and closed front end five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Provided high-level customer service, resolving issues promptly.
- Trained new employees by providing expert guidance on company policies and procedures, ensuring proper adherence among all customer service representatives.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service
Einstein Bros Bagels
08.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Opened and closed front end five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Provided high-level customer service, resolving issues promptly.
- Trained new employees by providing expert guidance on company policies and procedures, ensuring proper adherence among all customer service representatives.
- Worked flexible schedule and extra shifts to meet business needs.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Sales Lead/ Key Holder
Office Depot
01.2024 - 08.2024
- Assisted customers in selecting appropriate materials and formats for their printing needs, ensuring optimal results.
- Produced custom-printed materials catering to specific client requirements while adhering to strict deadlines.
- Anticipated potential problems during the course of a project with timely intervention preventing delays or added costs.
- Informed customers of the various rewards programs to increase repeat sales and improve customer satisfaction.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained new employees on proper use of equipment, software, and company procedures, contributing to overall staff efficiency.
Customer Service
Einstein Bros Bagels
12.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Opened and closed front end five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Provided high-level customer service, resolving issues promptly.
- Trained new employees by providing expert guidance on company policies and procedures, ensuring proper adherence among all customer service representatives.
- Worked flexible schedule and extra shifts to meet business needs.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Lead Teacher
Blue Cactus Preschool
08.2022 - 12.2022
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Lead Teacher
Childrens Learning Adventure
03.2022 - 08.2022
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Style Associate
Old Navy
01.2022 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained knowledge of store products to assist customers effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Boosted store sales through effective upselling techniques.
- Supported daily operations by restocking merchandise.
- Assisted with organization of sales floor to maintain a clean and welcoming environment.
Style Associate
Target
10.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained knowledge of store products to assist customers effectively.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Boosted store sales through effective upselling techniques.
- Supported daily operations by restocking merchandise.
- Assisted with organization of sales floor to maintain a clean and welcoming environment.
Operations, Pick and Ship (Seasonal)
LL Bean Flagship
10.2020 - 12.2020
- Processed daily orders through multi-carrier manifest system.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Handled customer online orders through prompt processing and shipment to meet customer needs.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Education
Associates Degree - Liberal Arts
Southern Maine Community College
South Portland, ME01.2018
Skills
- Friendly customer service
- Professionalism and courtesy
- Cash handling and management
- Problem-solving
- Clear communication
- Team collaboration
- Ability to work independently
Work Preference
Work Type
Full TimeImportant To Me
Career advancementWork-life balanceHealthcare benefitsSimilar Profiles
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