Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Tims

Orlando,FL

Summary

Community management professional with strong background in resident relations and property oversight. Consistently improves community satisfaction and operational efficiency. Reliable team player with proven ability to adapt to evolving challenges and coordinate events effectively.

Overview

8
8
years of professional experience

Work History

Assistant Community Manager

Vintage Winter Park / RAM Partners LLC
10.2024 - Current
  • Support daily operations of a 300+ unit residential community, ensuring smooth leasing, resident relations, and administrative processes in alignment with company policies. Assist the Community Manager in achieving occupancy, retention, and budgetary goals by coordinating leasing efforts, managing rent collections, and handling resident inquiries and concerns with professionalism and efficiency. Conduct property tours, screen applicants, and prepare lease agreements, maintaining compliance with Fair Housing laws and company standards. Process renewals, move-ins, and move-outs, utilizing property management software (e.g., Yardi, RealPage) to track resident activity and financial performance. Collaborate with maintenance and vendor teams to ensure timely service requests, upkeep of common areas, and adherence to safety and cleanliness standards. Contribute to marketing initiatives, social media engagement, and resident event planning to foster a positive community environment and boost resident satisfaction.

Assistant Community Manager

Advenir at Polos East / Advenir Living
06.2022 - 10.2024
  • Inspect property conditions and assist the maintenance supervisor in coordinating service requests and make readies. Manage budgets, accounts, rent collections and tenant notices of a 302 rental property. Create and distribute marketing materials to attract new tenants and to promote resident functions. Report any problems or issues to the property manager and require escalation. Maintaining 98% collected delinquency per month. Create a welcoming atmosphere for residents and keep good relations to increase resident retention.

Leasing Professional

Advenir at Polos East / Advenir Living
12.2021 - 06.2022
  • As a Leasing Professional, I greeted, toured, and qualified ~40 prospective residents weekly, showcasing the benefits of properties, assessing prospects and tenants needs, and leading one-on-one tours of apartment units. I assisted future residents through the application, approval, and lease signing process. I also nurtured relationships with current residents to increase retention. Obtained client signatures on leasing agreements that are acceptable to the owner of the property. Called and assisted current residents in regards to renewal offers.

Sales Associate and Buyer

Adjectives Market
09.2020 - 12.2021
  • In my role as a sales associate at Adjectives Market I was responsible for engaging and building long time relations with guests and while upholding store maintenance and inventory. In this role you have to build knowledge of products that vary from new to antique items. As a store associate you must build a relationship with the 30+ vendors and keep track of both the store's personal inventory and the private inventory of the vendors. As a Buyer for this business, I made predictions based on the clientele for each store to curate products that would sell in that specific store. I tracked inventory and sales for 4 stores and increased the sales for my lines of products by 60%.

M.A.C. Sales Counter Manager

Nordstrom
09.2019 - 06.2020
  • As a Sales Counter Manager, I was responsible for ensuring the completion of operations to establish a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service. Reviewing and analyzing business performance of daily, weekly, monthly and annual sales results is an essential role in my position. With me I had a small team to lead and train on but not limited to, sales techniques, store operating procedures and product knowledge.

Retail Sales Manager

Ulta Beauty
04.2018 - 09.2019
  • As a Retail Sales Manager, my role included delivering exceptional guest service, while monitoring sales growth and ensuring a positive upward trend. In my position, I oversaw aspects in the business such as sales, services, operations, and external brand partnerships. As a Sales Manager I lead and trained a large team of average 25 store associates and 10 salon professionals on product knowledge, inventory managing, loss prevention along with selling and guest experience enhancements.

Merchandise and Service Coordinator

Ulta Beauty
01.2017 - 04.2018
  • As a Merchandise and Service Coordinator, I was responsible for providing excellent guest service to both the retail and salon guests. I oversaw merchandising operations such as setting up weekly ads, receiving and processing merchandise shipments as well as keeping visual standards to companies expectations.

Education

Diploma -

Lake Howell High School
05.2016

Skills

  • Problem Solving Skills
  • Adaptability
  • Communication
  • Responsible
  • Commission Based Sales Experience
  • Marketing
  • Works Well In A Team
  • Accountability
  • Clienteling
  • Eager to Learn
  • Managerial Experience
  • Payment processing
  • Property management
  • Records and database administration
  • Event planning
  • Expertise in Yardi, Entrata, RealPage, CRM

Timeline

Assistant Community Manager

Vintage Winter Park / RAM Partners LLC
10.2024 - Current

Assistant Community Manager

Advenir at Polos East / Advenir Living
06.2022 - 10.2024

Leasing Professional

Advenir at Polos East / Advenir Living
12.2021 - 06.2022

Sales Associate and Buyer

Adjectives Market
09.2020 - 12.2021

M.A.C. Sales Counter Manager

Nordstrom
09.2019 - 06.2020

Retail Sales Manager

Ulta Beauty
04.2018 - 09.2019

Merchandise and Service Coordinator

Ulta Beauty
01.2017 - 04.2018

Diploma -

Lake Howell High School

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Sydney Tims