Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Tolley

Springville,UT

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at JDawgs. Skilled in conflict resolution and staff education, I excel in high-stress environments, ensuring operational excellence. Demonstrated decision-making capabilities led to a significant improvement in service delivery, fostering repeat business and positive customer engagements.

Overview

4
4
years of professional experience

Work History

Artist

05.2020 - Current
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
  • Implemented artistic vision to give art purpose and meaning.
  • Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
  • Exercised and demonstrated use and mastery of elements of design to meet goals.
  • Selected and purchased materials for art projects.

Shift Lead

JDawgs
09.2023 - 04.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Participated in team and management meetings.

Sales Associate

Tie One On
05.2023 - 08.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Bachelor of Science - Art

Utah State University
Logan, UT

Skills

  • Decision-making capabilities
  • Rules Enforcement
  • Team motivation
  • Conflict Resolution
  • Positive Attitude
  • Strong verbal and written communication
  • Staff education and training
  • Teamwork and Cooperation
  • Visual Art Creation
  • Creative capabilities

Timeline

Shift Lead

JDawgs
09.2023 - 04.2024

Sales Associate

Tie One On
05.2023 - 08.2023

Artist

05.2020 - Current

Bachelor of Science - Art

Utah State University

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Sydney Tolley