Sydney Townsend

Proven leader and efficient communicator, adept at enhancing customer satisfaction and streamlining operations. At J&H Cores, I spearheaded initiatives that significantly increased guest retention, demonstrating exceptional problem-solving and interpersonal skills. Expert in cash handling and multi-line telephone systems, my approach consistently results in improved productivity and customer service excellence. Dedicated Customer Service Representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.