Sydney Tray
East Liverpool,OH
Summary
Organized Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Patient Registration Representative
Beaver Valley Ambulatory Surgical Center
Monaca, PA
08.2022 - Current
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Accurately inputted patient and insurance information into company's computer system using SIS Complete, and Microsoft software programs.
- Received and routed laboratory results to correct clinical staff members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
Administrative Assistant
Regenexx
Fox Chapel, PA
05.2022 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Communicated with other in-network surgical centers, and doctors offices.
- Conducted insurance verification and pre-authorizations and managed patient charts.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- SalesForce application experience
Receptionist
Izzazu Salon Spa & Blowout Bar
Pittsburgh, PA
06.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Achieved specified sales targets by promoting special treatments, additional services, and products.
- Trained new hires on new appointment scheduling, opening, closing duties and generating and balancing daily revenue reports.
Office Assistant
Mines And Meadows
Wampum, PA
03.2020 - 11.2020
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Managed multiple projects simultaneously using organizational and analytical skills.
Renal Dialysis Technologist
Fresenius Medical Center
North Lima, OH
05.2018 - 05.2019
- Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Administered Heparin, oxygen, anesthetic, and saline as prescribed.
- Recorded patient's pre-dialysis weight, vitals and any new medical conditions.
Education
No Degree - Nursing / Psychology
Kent State University
Salem, OHLicensure - Aesthetics
Casal Aveda Institute
Youngstown, OH04.2021
High School Diploma -
Southern Local High School
Salineville, OH05.2016
Skills
- Calendar and Appointment Management
- Insurance Authorizations
- Computer Proficiency
- Payment Scheduling and Collection
- Registration Services
- Tact and Sensitivity
- Data Entry Software
- Software Applications
- Interpersonal Communication
- Attention to Detail
- Analytical and Critical Thinking
- Multitasking Abilities
- Great Telephone Etiquette
Timeline
Patient Registration Representative
Beaver Valley Ambulatory Surgical Center
08.2022 - Current
Administrative Assistant
Regenexx
05.2022 - 08.2022
Receptionist
Izzazu Salon Spa & Blowout Bar
06.2021 - 05.2022
Office Assistant
Mines And Meadows
03.2020 - 11.2020
Renal Dialysis Technologist
Fresenius Medical Center
05.2018 - 05.2019
No Degree - Nursing / Psychology
Kent State University
Licensure - Aesthetics
Casal Aveda Institute
High School Diploma -
Southern Local High School
Similar Profiles
Carolee Baron RN, BSNCarolee Baron RN, BSN
Perioperative Registered Nurse at Grace Ambulatory Surgical CenterPerioperative Registered Nurse at Grace Ambulatory Surgical Center
Mishell MedinaMishell Medina
GI Technician at San Antonio Ambulatory Surgical CenterGI Technician at San Antonio Ambulatory Surgical Center
Melissa D. HarrisMelissa D. Harris
Quality Assurance and Education Coordinator at Fredericksburg Ambulatory Surgical CenterQuality Assurance and Education Coordinator at Fredericksburg Ambulatory Surgical Center
Julie HagerJulie Hager
Certified Occupational Therapy Assistant/Reading Specialist at Aaris Therapy GroupCertified Occupational Therapy Assistant/Reading Specialist at Aaris Therapy Group
Lovie ZagoLovie Zago
Case Management/Discharge Planner/Utilization Review Nurse at East Liverpool City HospitalCase Management/Discharge Planner/Utilization Review Nurse at East Liverpool City Hospital