An analytical and dedicated problem solver looking for a career change. Experience with many database management systems. Excellent communication ability, and a versatile skillset, prepared to bring passion to the workplace.
Overview
4
4
years of professional experience
Work History
Associate Banker - ME
JP Morgan Chase
Lafayette, LA
04.2023 - Current
Collaborated with team members to identify trends in customer accounts, offering data-driven insights to improve service offerings
Analyzed customer transaction data to identify outliers and resolve discrepancies, improving accuracy and reducing fraud.
Monitored cash management systems daily to maintain adequate cash levels and troubleshoot errors as an ATM custodian.
Adhered to strict federal and local laws pertaining to sensitive data to maximize information security.
Facility Operations Assistant
LSU University Recreation
Baton Rouge, LA
05.2021 - 12.2022
Utilized membership management software to track and process member information, contributing to the smooth operation of member enrollments, renewals, and cancellations.
Tracked and analyzed patron flow and attendance patterns, providing data-driven insights to management to optimize facility operations and resource allocation.
Leveraged computer software to track equipment availability, reducing equipment shortages and improving patron satisfaction by efficiently managing resources.
Utilized excel to generate time-sensitive reports on “lost and found” entries to reduce resource waste while streamlining item assignment.
Management Trainee Intern
Enterprise Holdings
Baton ROuge, LA
06.2022 - 08.2022
Managed customer reservations and booking data, ensuring accurate and timely entry into the system, resulting in a more efficient vehicle allocation process.
Coordinated the pick-up and drop-off of rental vehicles from body shops for maintenance, optimizing scheduling systems to reduce downtime, and increase fleet availability.
Tracked vehicle availability and service data to ensure that internal teams had up-to-date information, allowing for better resource allocation, and a smoother customer experience.
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank