Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sydney Underwood

Max Meadows,VA

Summary

Knowledgeable about gathering basic health information, documenting updates, and providing patient education. Resourceful, organized and driven with a superior work ethic and the desire to understand rural health concerns and further medicine in the southwest Virginia region.

Overview

2
2
years of professional experience

Work History

Medical Assistant Volunteer

Brock Hughes Medical Center
Wytheville, VA
05.2023 - 08.2023
  • Provided administrative support to medical staff, including scheduling appointments and maintaining records.
  • Assisted physicians with patient examinations and treatments.
  • Prepared patients for examination by taking vital signs and collecting patient history.
  • Conducted routine safety checks of medical equipment and supplies.
  • Maintained cleanliness of the office area, exam rooms and other areas in accordance with infection control standards.
  • Answered phone calls promptly and professionally while providing information to callers regarding services offered at the clinic.
  • Greeted patients upon arrival at the clinic and assisted them through registration processes.
  • Provided assistance in sterile processing of instruments for surgery or other procedures.
  • Facilitated communication between providers, clinical staff and other departments within the clinic.

Marina Staff Member

Mountain 2 Island
Pulaski, VA
04.2022 - 08.2023
  • Provided courteous customer service to all marina guests.
  • Cleaned, maintained, and organized the marina grounds and facilities.
  • Coordinated with other staff members to complete tasks efficiently.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Ensured that all food was cooked at the correct temperature and stored correctly.

Patient Care Technician

Carilion Roanoke Memorial Hospital
Roanoke, VA
01.2023 - 03.2023
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or other as needed.
  • Provided emotional support for patients and families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Participated in quality improvement activities within the department.
  • Helped create a safe environment by following infection control policies.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.

Cashier

Food Country Usa
Max Meadows, VA
12.2021 - 02.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

Bachelor of Science - Biomedical Science

Radford University
Radford, VA
05-2024

Skills

  • Patient Care Coordination
  • Vital signs monitoring
  • Lab specimen collection
  • Medical terminology proficiency
  • Patient Scheduling
  • HIPAA Compliance
  • Healthcare Team Collaboration
  • Critical thinking proficiency
  • Lab equipment processes
  • Anatomy and physiology
  • Customer Service
  • Written and verbal communication
  • Conflict Resolution

Accomplishments

  • Member of American Medical Student Association
  • Member of National Society of Leadership and Success
  • Dean's List New River Community College Fall 2020
  • President's List New River Community College Spring 2021
  • President's List New River Community College Fall 2021
  • President's List New River Community College Spring 2022
  • Dean's List Radford University Spring 2023
  • Dean's List Radford University Fall 2023

Timeline

Medical Assistant Volunteer

Brock Hughes Medical Center
05.2023 - 08.2023

Patient Care Technician

Carilion Roanoke Memorial Hospital
01.2023 - 03.2023

Marina Staff Member

Mountain 2 Island
04.2022 - 08.2023

Cashier

Food Country Usa
12.2021 - 02.2022

Bachelor of Science - Biomedical Science

Radford University

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Sydney Underwood